AL Gasga
@algasga
Call Center Representative and service professional focused on customer satisfaction and results.
What I'm looking for
I’m driven by the chance to join an organization that fosters a culture of innovation, continuous learning, and personal growth. I’m motivated by roles where I can utilize my skills and experience to drive tangible results.
I bring frontline experience from working as a Service Crew at PrimeSupermarket from Feb2020–Sept2023, where collaboration, communication, and problem-solving were essential every day. I’m currently expanding my impact as a Call Center Representative at Jobs On The Go (Oct2024–CONTINUE), focused on delivering strong customer service through active listening and clear coordination.
I work with a results-oriented mindset, combining critical thinking and dataanalysis to support better decisions, along with MSOffice for organized, efficient day-to-day work. Whether handling customers or coordinating tasks, I prioritize planning and coordination, management, and consistent communication to keep performance moving forward.
Experience
Work history, roles, and key accomplishments
Call Center Representative
JobsOnTheGo
Oct 2024 - Present (1 year 6 months)
Provided call center customer support as a representative starting Oct 2024 and continuing in the role.
Service Crew
PrimeSupermarket
Feb 2020 - Sep 2023 (3 years 7 months)
Supported day-to-day store operations while providing customer service as a service crew member from Feb 2020 to Sept 2023.
Education
Degrees, certifications, and relevant coursework
Partido State University - Main
Bachelor of Secondary Education, English
Earned a Bachelor of Secondary Education with a major in English from Partido State University (Main), completed in April 2023.
The Sisters of Mary Boystown
Completed education at The Sisters of Mary Boystown, finishing in Dec 2017.
Availability
Location
Authorized to work in
Job categories
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