alfred Muleri

Provided exceptional customer support, managed inquiries and complaints, and trained new team members. Maintained records of customer interactions to improve service quality.

As a Creative Director, I design and produce creative content for clients, including videography, photography, and digital media campaigns. I work on music production, particularly in the Kenyan drill and hip-hop genres, and develop creative concepts that align with brand marketing strategies.

Supervise a team of call center agents to ensure efficient communication and customer service for students seeking study abroad opportunities. Implement strategies to improve customer satisfaction and operational efficiency while training and mentoring staff.

Learned to develop software applications using various programming languages. Gained experience in software debugging, troubleshooting, and working in team environments to complete software development projects.

Gained in-depth understanding of petroleum formation and exploration processes. Developed skills in analyzing geological data for oil and gas extraction, interpreting seismic and drilling data, and understanding the economic and regulatory aspects of the petroleum industry.

Annotated large datasets for machine learning model training, ensuring accuracy in labeling. Implemented quality control measures and collaborated with data scientists to tailor annotation guidelines.

Pursuing a Certificate in Artificial Intelligence, focusing on AI and data solutions to enhance digital strategies and customer engagement.

Grade: 3.8 / 4.0

Activities and societies: Designed and produced creative content for clients, including videography, photography, and digital media campaigns.

Completed a Certificate in Software Engineering, focusing on web design, digital solutions, and creative media. Developed skills in creating impactful digital content and strategies that align with business goals.

Learned to develop software applications using various programming languages. Acquired skills in software debugging and troubleshooting for improved functionality. Gained experience in using software development tools and methodologies. Learned to work in team environments to complete software development projects. Gained proficiency in object-oriented programming concepts and design patterns.

Gained in-depth understanding of petroleum formation and exploration processes. Learned to analyze geological data for oil and gas extraction. Developed the ability to interpret seismic and drilling data for resource assessment. Understood the economic and regulatory aspects of the petroleum industry. Acquired skills in using specialized software for geological modeling.