
Alex White
@alexwhite1
I lead technical documentation teams and turn complex software into clear, usable content.
What I'm looking for
I lead Technical Documentation at Caterpillar Trimble Control Technologies, planning and delivering content against fixed quarterly releases while improving documentation quality, processes, and team capability.
Previously, I documented the Earthworks Grade Control product, translating input from developers, UX designers, and subject-matter experts into functional specifications, video help, release notes, and customer-facing content. I’ve also supported Salesforce accounting-system rollout, end-user training, data-migration testing, Scrum coordination, and business-process improvement.
Experience
Work history, roles, and key accomplishments
Technical Documentation Team Lead
Mar 2025 - Present (1 year 6 months)
Lead the Technical Documentation team’s day-to-day work, including planning, prioritisation, and delivery against fixed quarterly release deadlines.
Align documentation effort with changing business needs by working closely with leaders across the organisation.
Support team performance through goal-setting, feedback, and development conversations.
Lead the adoption of AI in documentation in a stru
Technical Writer/Senior Technical Writer
Feb 2018 - May 2026 (8 years 3 months)
Translated complex technical information from developers, UX designers, application specialists, and other SMEs into clear, usable documentation for internal and external audiences, primarily for the Earthworks Grade Control product. Outputs included functional specifications, video help, release notes, and customer-facing technical content.
As Senior Technical Writer, took on greater responsibili
This role was working for a financial services company, initially in a business support capacity completing reconciliations for rail industry clients, later evolving into a more involved project-based role within a few months. I assisted in the build and roll-out of a new accounting system on the Salesforce platform.
Responsibilities included:
• Writing End-User training documentation, as well as
Working for a novated vehicle leasing company in a busy infringement department processing and redistributing lease vehicle traffic infringements.
Responsibilities:
Overseeing the timely and correct distribution of 100+ traffic infringements per day
Fielding queries from Client drivers and various traffic authorities
Contributing to team strategy meetings to improve department performance
Achieve
Busy role working in the construction department of a Project Management company on a large residential rebuild project
Responsibilities:
Liaising with Homeowners throughout the duration of their respective earthquake repair timelines
Monitoring the progress of 200+ claims at any given time, responsible with managing each through to timely completion alongside the Contract Supervisor
Ensuring hi
Education
Degrees, certifications, and relevant coursework
Coventry University
Bachelor of Arts (BA), Business Management
2009 - 2013
2:1 Bachelor's degree in Business Management, including a first class dissertation on Corporate Social Responsibility (78%)
Coventry University
Bachelor of Arts, Business Management
2009 - 2013
Grade: 2:1
Bachelor's degree in Business Management with a first class dissertation on Corporate Social Responsibility (78%).
Pole Universitaire Leonard De Vinci - Paris
1 year, Management
2011 - 2012
Pole Universitaire Leonard De Vinci - Paris
One-year program, Management
2011 - 2012
One-year study in Management at Pole Universitaire Leonard De Vinci in Paris.
Retford Post 16 Centre
A-Levels, English Language
2007 - 2009
Business - B
English Language - C
History - C
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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