Alex Parr
@alexparr
I manage contractor programs, scheduling, invoicing, and customer-facing operations.
What I'm looking for
At StratComm, I independently oversee the Vocational Expert Program, coordinating availability, scheduling, and monthly invoices while working closely with Social Security personnel. I also support the Verbatim Hearing Recorder Program by arranging credentialing and training appointments and monitoring hearing coverage.
I've progressed from Assistant Project Manager to Senior Project Manager, managing 45+ independent contractors, handling invoice disputes, onboarding SSA locations, and enforcing program procedures. My background in customer service, sales, and shift leadership has shaped an energetic, encouraging management style that thrives under fast-paced, high-stress conditions.
Experience
Work history, roles, and key accomplishments
Independently oversee the Vocational Expert (VE) Program at StratComm, which entails scheduling, managing, and processing monthly VE invoices. Other responsibilities involve routinely coordinating VE availability and scheduling with Social Security personnel. Additionally, associated with StratComm's Verbatim Hearing Recorder (VHR) Program, which entails setting up appointments for credentialing a
Manage StratComm’s Vocational Expert (VE) Program which includes managing and scheduling VEs and processing VE invoices monthly. Other duties include communicating daily with Social Security staff regarding VE availability and scheduling. Also involved with StratComm’s Verbatim Hearing Recorder (VHR) Program, which includes managing and scheduling VHRs for SSA’s disability hearings and arranging a
Directly involved with StratComm’s Social Security Administration (SSA) Program that provides independent contractors, who are trained Vocational Experts (VEs), for disability hearings in Regions 1 and 2 (New England, New York and New Jersey). Personally manage 45+ independent contractors’ performance. Other duties include weekly and monthly scheduling of VEs (last-minute and weeks in advance), pr
Directly involved with Strategic Communications' Social Security Administration Project that provides independent contractors, who are trained verbatim hearing reporters (VHRs), for disability hearings throughout the nation.
Personally manage independent contractors’ performance, availability and travel in several locations in New England, New York and New Jersey.
Process disability hearing canc
Went door to door selling lawn care, mosquito defense and sometimes tree and shrub programs. When the weather does not permit door-to-door sales, made sales calls to potential and active customers to inform them of program discounts and up-sell them on their current program
Ran shifts, juggled multiple responsibilities in a fast-paced environment, and handled food ordering and inventories.
Ran shifts, opened and closed the café, trained new employees, and juggled multiple responsibilities in a fast-paced environment.
Assisted in customer satisfaction by completing orders specific to their intentions
Solved particular issues by negotiating in high-stress situations.
Managed employees and delegated significant tasks. Negotiated with customers and aided in solving problematic and high-stress situations.
Supervised children, organized party set-up, and assisted parents with issues.
Education
Degrees, certifications, and relevant coursework
Roger Williams University
Bachelor of Science, Business Administration and Management, General
Roger Williams University
Bachelor's degree, Business Management & Psychology
2013 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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