Alex Odhiambo

I've managed high volumes of customer interactions, resolving inquiries promptly while maintaining professionalism, accuracy, and customer satisfaction.

As a Customer Service Assistant, I assessed customer eligibility, provided appropriate service solutions, and maintained organized records of interactions and transactions in fast-paced workflows.

My internships with English Press and EAPI strengthened my ability to collaborate on deadlines, review materials carefully, and keep deliverables consistent with required standards.

I also bring a Bachelor of Fine Arts and Design in Graphic Design, with hands-on skills in Adobe Creative Suite, Figma, Microsoft Office, and Google Workspace.