Alex Moore
@alexmoore1
Results-driven professional with extensive experience in AI/ML operations.
What I'm looking for
With a robust background in AI and machine learning operations, I am a results-driven professional dedicated to optimizing business processes and driving innovative solutions. My experience spans across managing global teams and delivering high-quality AI data solutions, particularly in the language services sector. Currently, I serve as the Director of Language Services at Appen, where I lead a diverse team of linguists and project managers, ensuring the successful delivery of AI and machine learning projects across multiple regions.
Throughout my career, I have demonstrated a strong ability to engage with stakeholders and enterprise clients, aligning project goals with business needs. My previous roles have equipped me with expertise in program and project management, financial oversight, and strategic planning. I am passionate about leveraging AI and linguistic applications to create impactful solutions that drive business growth and enhance operational efficiency.
Experience
Work history, roles, and key accomplishments
Director, Language Services
Appen
Sep 2023 - Present (1 year 8 months)
Lead the Language Services portfolio, ensuring high-quality AI data solutions while overseeing a global team. Manage service delivery for AI and machine learning use cases across multiple regions, driving ethical AI development and business growth.
Director, Enterprise Delivery
Appen
Jan 2023 - Sep 2023 (8 months)
Managed a team of Program Managers and Project Managers, ensuring financial health of projects while engaging with enterprise clients to address their business needs with AI solutions.
Senior Manager
Appen
Mar 2022 - Feb 2023 (11 months)
Oversaw a portfolio of linguistic projects, leading a distributed team and managing project resourcing, scheduling, and prioritization for AI initiatives.
Manager
Wall Two 80
Dec 2016 - Mar 2017 (3 months)
Led front-of-house operations, managing team performance and customer service while overseeing financial operations and compliance with health and safety standards.
Customer Service Manager
Sensor Dynamics
Oct 2013 - Dec 2015 (2 years 2 months)
Managed a national team supporting License Plate Recognition systems, leading customer service and technical support initiatives while increasing recurring revenue through strategic client engagement.
Sales Administration Executive
Unknown
Aug 2013 - Sep 2013 (1 month)
Provided sales support, CRM management, and business documentation.
Project Consultant
Boral Construction Materials
Nov 2011 - May 2012 (6 months)
Developed Lean production system strategies for call center operations.
Sales Service Officer
Unknown
Apr 2007 - Nov 2011 (4 years 7 months)
Managed customer orders, built relationships, and provided logistics support.
Education
Degrees, certifications, and relevant coursework
University of Sydney
Juris Doctor, Law
2017 - 2022
Completed a Juris Doctor program focusing on various aspects of law, including legal principles, ethics, and the application of law in real-world scenarios.
Monash University
Master of Applied Linguistics, Applied Linguistics
2013 - 2016
Pursued a Master of Applied Linguistics, exploring language acquisition, sociolinguistics, and the application of linguistic theories in practical contexts.
Monash University
Honours Degree in Business, Business
2011 - 2011
Achieved an Honours Degree in Business with a focus on Industrial and Employee Relations, emphasizing the importance of workplace dynamics and labor relations.
Monash University
Bachelor of Business, Business
2007 - 2010
Completed a Bachelor of Business program with concentrations in Management and Business Law, providing a strong foundation in business principles and legal frameworks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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