Alex Monari

I am a dedicated Service Delivery Specialist with extensive experience in the implementation, delivery, support, and project management of SaaS and enterprise software projects. My background includes a strong focus on client engagement and technical support, ensuring that I can effectively bridge the gap between complex technical solutions and client needs. I have a proven ability to analyze complex data and implement AI tools to drive business solutions, which has been instrumental in enhancing operational efficiency.

In my current role at FIS Capital Markets UK Ltd, I have successfully integrated AI tools to improve data analysis processes and client support. My experience includes deploying data pipelines and containerized environments for Tier 1 banks, as well as automating application deployments. I thrive in collaborative environments, having led teams and managed cross-functional projects that prioritize client satisfaction and deliver measurable results.