Raegan Amelio

I’m a versatile, highly organized professional with extensive experience in insurance verification, complex billing, and high-volume client management. I’m currently transitioning from medical administration into Commercial Lines Support, bringing a strong understanding of policy documentation, referral coordination, and multi-departmental operations.

In my current role as an Assistant Office Manager / Medical Assistant, I directly own insurance verification, billing, coding, and referral coordination while ensuring 100% accuracy in policy documentation. I also manage front-desk operations and clinic workflow, balancing clinical duties with administrative leadership in a fast-paced environment.

I’ve led process improvement by streamlining referral and billing workflows to reduce administrative delays and improve client satisfaction. I also headed marketing initiatives to expand clinic reach while maintaining patient/client confidentiality and upholding professional standards.

Previously, I’ve strengthened my people-operations and leadership foundation through roles in hospitality and social support—managing high-volume appointment systems, handling point-of-sale and inventory with attention to detail, and providing compassionate crisis management as a Lead Advocate. I bring adaptability, composure under pressure, and a customer-focused mindset wherever I’m needed.