Open to opportunities

Alexis Ross

@alexisross

Message

Dedicated professional with strong customer service and team leadership skills.

United States

Message

What I'm looking for

I'm looking for a role that allows me to leverage my customer service skills while fostering team collaboration and growth.

I'm a dedicated and adaptable professional with a strong background in customer service and team leadership. My experience spans various roles, including as a Sales Lead and Assistant Manager at Journeys, where I provided outstanding customer service and managed store operations effectively. I thrive in high-pressure environments and am known for my ability to multitask while maintaining a positive atmosphere.

Currently, I am pursuing an Associate's degree in Behavioral Science at Mount West Community & Technical College, which complements my passion for helping others. My role as a Lead at Shipwreck has further honed my skills in supervising teams and ensuring smooth daily operations. I take pride in delivering excellent service and creating engaging experiences for customers and team members alike.

Experience

Work history, roles, and key accomplishments

Current

Babysitter

Current

Tori Baldwin

May 2023 - Present (2 years 2 months)

Prepared and served nutritious meals and snacks to children. Managed emergency situations with calm and effective responses.

Childcare Emergency Response

Sales Lead / Assistant Manager

Journeys

May 2020 - May 2023 (3 years)

Provided outstanding customer service to ensure positive shopping experiences. Managed transactions, inventory, and POS systems.

Customer Service Sales Inventory Management

Education

Degrees, certifications, and relevant coursework

Mount West Community & Technical College

Associates Transferable Degree, Behavioral Science

Currently pursuing an Associate's Transferable Degree in Behavioral Science. Focused on foundational concepts within the field, preparing for further academic pursuits.