Jennifer Loban
@jenniferloban
Customer-focused client success and early childhood educator skilled in client retention and classroom leadership.
United StatesWhat I'm looking for
I am a dedicated client success manager and early childhood educator with a strong service orientation and proven reliability. I consistently represent organizations professionally while learning new tasks quickly and supporting team goals.
In my current role I manage client retention automations, design outreach strategies, and ensure new clients understand available services, while balancing budgetary constraints for client engagement items.
As a lead teacher in Montessori-based and corporate preschool settings, I have led classrooms of toddlers, maintained health and safety standards, and overseen learning environments for large groups of students in compliance with Colorado regulations.
My background includes hands-on retail and hospitality experience where I prioritized customer satisfaction, inventory management, and efficient point-of-sale operations. I bring a blend of client relations, classroom leadership, and frontline service experience to roles that value engagement and operational reliability.
Experience
Work history, roles, and key accomplishments
Lead Teacher
Ivybrook Academy
Jan 2025 - Present (11 months)
Led a Montessori-based classroom of up to five toddlers (18 months–2 years), fostering curiosity and maintaining a safe, engaging learning environment.
Client Success Manager
Balanced Life Fitness
Dec 2022 - Present (3 years)
Manage client retention automations and outreach strategy, greeting and onboarding new clients to improve engagement and retention while purchasing client gifts within budget.
Teacher
Everbrook Academy
Apr 2024 - Jan 2025 (9 months)
Oversaw learning environments for over 50 students across six classrooms, ensuring safety and regulatory compliance while following corporate policies and state regulations.
Grocery Associate
King Soopers
Dec 2021 - Apr 2024 (2 years 4 months)
Maintained store inventory and freshness by verifying expirations and rotating stock, performed markdowns and disposals, and assisted customers using a service-oriented approach.
STBarista
Starbucks
Aug 2021 - Dec 2021 (4 months)
Prepared and fulfilled food and beverage orders efficiently while maintaining a clean, well-stocked environment and delivering friendly customer service.
Independent Contractor
Shipt
Jan 2019 - Aug 2021 (2 years 7 months)
Accurately fulfilled and delivered customer grocery orders across the Denver metro area, ensuring start-to-finish satisfaction and timely delivery.
Customer Service Representative
Rocky Mountain Pinball Showdown
Apr 2004 - Jun 2019 (15 years 2 months)
Provided event-based customer service, managed POS transactions, maintained retail environment and inventory, and supported opening/closing procedures for events.
Education
Degrees, certifications, and relevant coursework
Lewis-Palmer High School
High School Diploma, General Education
Completed a High School Diploma at Lewis-Palmer High School, graduating in June 2002.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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