AR

Open to opportunities

Alexis Ricard

@alexisricard

Patient Care Coordinator focused on accurate medical documentation and compliant patient service.

What I'm looking for

I’m looking for a healthcare role where I can support accurate coding, patient coordination, and compliant documentation. I want a team that values organization and communication while helping me grow toward my Physician Assistant goals.

I’m a Patient Care Coordinator who reviews and analyzes medical documentation to support accurate coding and compliance. I’m committed to Red-Cross Basic Life Support standards and I make sure care details are handled with care and accuracy.

In my recent role, I facilitated communication between patients and healthcare professionals to streamline care processes. I also maintained accurate records and documentation of patient interactions and organizational activities, keeping work moving smoothly while meeting insurance and industry requirements.

Before that, I managed daily operations as a Front Desk Manager, ensuring smooth workflow and reliable scheduling. I developed and executed strategic sales plans to achieve revenue targets and drive market growth, while staying focused on performance and continuous improvement.

I’m currently completing prerequisites for a Physician Assistant Program application and expanding my medical background through a Medical Assisting certification track. I bring structured organization, attention to detail, and a service-first mindset to every team I join.

Experience

Work history, roles, and key accomplishments

CC

Patient Care Coordinator

Collier Urgent Care

Apr 2025 - Dec 2025 (8 months)

Reviewed and analyzed medical documentation to support accurate coding and Red Cross Basic Life Support compliance with insurance and industry regulations. Facilitated patient-to-provider communication and maintained accurate patient and organizational records using Microsoft Office to streamline care processes.

Medical Coding Patient Provider Communication Documentation Review Record keeping Healthcare Administration Microsoft Office Compliance Management

TT

Front Desk Manager

The Tox

Jun 2024 - Feb 2025 (8 months)

Managed daily front desk operations to ensure smooth workflow and supported performance through ongoing team coordination. Developed and executed strategic sales plans to achieve revenue targets and drive market growth.

Front Desk Operations Customer Service Operational Management Workflow Optimization Sales Strategy Revenue Growth Performance Management

AY

Sales Associate

ALO Yoga

Jul 2023 - Mar 2024 (8 months)

Managed scheduling and room assignments to optimize occupancy and maximize revenue while supporting day-to-day sales operations. Organized and participated in staff meetings to discuss performance and areas for improvement.

Sales Support Scheduling Customer Engagement Communication Time Management

Education

Degrees, certifications, and relevant coursework

FC

FSW State College

Non-degree studies (PA prerequisites), Management

2026 -

Non-degree studies completing prerequisites for a Physician Assistant program application beginning January 2026.

FE

FAU Continuing Education

Medical Assisting Certificate, Medical Assisting

2025 - 2026

Completed a Medical Assisting program through FAU Continuing Education from July 2025 to February 2026.

NU

Northeastern University

Bachelor of Science, Business Administration and Healthcare Management

2021 - 2025

Activities and societies: D1 Women’s Rowing Team

Bachelor of Science degree in Business Administration and Healthcare Management, completed September 2021 to May 2025.

Tech stack

Software and tools used professionally

Gmail

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