Alexis Nwonye

I’m an organized and reliable professional with experience in customer service and handling high volumes of communication in fast-paced environments. I’m comfortable managing multiple tasks at once—responding to inquiries quickly, maintaining accurate records, and staying focused under pressure while meeting daily targets and deadlines.

In my Customer Service Representative role at Paragon Garden & Suite, I managed guest bookings, reservations, and scheduling, handled back-to-back customer interactions via phone, email, and in-person, and resolved customer issues quickly while keeping a professional attitude. As a Social media intern at Ben’s Exchange, I supported social media research, content planning and scheduling across Instagram, TikTok, and Facebook, managed community messages and comments, and coordinated with a design team to support campaign progress.