Open to opportunities

Alexis Guy

@alexisguy

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Compassionate Registered Behavior Therapist dedicated to improving lives.

United States

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What I'm looking for

I seek a role that allows me to utilize my skills in behavior therapy while fostering a collaborative and supportive work environment.

I am a Registered Behavior Therapist with a strong commitment to providing high-quality ABA therapy for children diagnosed with Autism Spectrum Disorder and other developmental disorders. My experience spans multiple roles in behavioral health, where I have developed individualized programs tailored to each client's needs, ensuring they meet their goals. I pride myself on building strong relationships with clients and their families, fostering an environment of trust and support.

In addition to my therapeutic work, I have a diverse background in customer service and supervisory roles across various industries. My experience at Hershey Entertainment and Resorts as a Box Office Supervisor and Guest Relations Supervisor honed my skills in problem-solving, communication, and leadership. I have successfully managed guest interactions during high-pressure events, demonstrating my ability to remain calm and effective in challenging situations.

With a Bachelor of Arts in Criminology and Forensic Science, I have also engaged in community-based programs aimed at supporting underprivileged children. My academic and professional journey reflects my dedication to making a positive impact in the lives of others, and I am eager to continue this work in a supportive and collaborative environment.

Experience

Work history, roles, and key accomplishments

Current

Registered Behavior Therapist

Current

Behavior Interventions, Inc.

Oct 2022 - Present (2 years 8 months)

Provided ABA therapy for children diagnosed with Autism Spectrum Disorder and other developmental disorders. Followed specific protocols for each client, implementing individualized ABA programs as directed by BCBA and health professionals. Developed strong rapport with clients and families, collaborating with parents to ensure goal achievement.

ABA Therapy Autism Spectrum Disorder Treatment Planning Data Collection

Registered Behavior Therapist

Attain ABA Therapy

Apr 2022 - Present (3 years 2 months)

ABA Therapy Autism Spectrum Disorder Treatment Planning Data Collection

Box Office Supervisor

Hershey Entertainment and Resorts

Jul 2021 - Present (3 years 11 months)

De-escalated guest issues for various events across three different venues. Assisted box office agents with guest interactions, refunds, and ticket sales. Oversaw box office operations during live events, including sold-out concerts and broadway shows.

Event Management Customer Service Conflict Resolution

Guest Relations Supervisor

Hershey Entertainment and Resorts

Mar 2020 - Present (5 years 3 months)

Provided comprehensive answers to guest inquiries while meticulously logging guest feedback and suggestions. Assisted in guest recovery efforts across various departments.

Customer Service Problem Solving Feedback Communication Conflict Resolution

Prestige Supervisor

Ulta Beauty

Nov 2018 - Present (6 years 7 months)

Provided exceptional customer experience by engaging guests and determining individual needs. Represented larger brands including Benefit, Urban Decay, and Tarte, upholding their legacy.

Customer Service Sales Brand Representation Client Engagement Product Knowledge

Customer Service Specialist

Best Buy

Jan 2018 - Present (7 years 5 months)

Held a supervisory role that included de-escalating any issues arising within the store. Interviewed and onboarded new employees, subsequently training them for their new positions.

Customer Service Supervisory Role Interviewing Onboarding Training Conflict Resolution Team Leadership

Volunteer/Intake Assistant

Women’s Clinic

Jan 2018 - Present (7 years 5 months)

Worked overnight to assist with the intake process for women experiencing homelessness, domestic abuse, or other physical/mental harm. Processed referrals for counselors and therapists.

Intake Process Social Services Referrals Empathy Data Processing Confidentiality

Intern

Public Defender’s Office

May 2017 - Present (8 years 1 month)

Participated in a summer program to gain early academic exposure and practical internship experience. Shadowed multiple lawyers on cases, learning the basic daily operations of a courtroom and participating in 'ride alongs.'

Courtroom Observation Legal Research Public Speaking Data Collection Communication

Education

Degrees, certifications, and relevant coursework

Lycoming College

Bachelor of Arts, Criminology and Forensic Science with a Minor in Human Services

Helped create a community-based program within Williamsport, PA for underprivileged children. Frequently visited the Lycoming County Courthouse to attend hearings and work on cases with courtroom actors in related cases.