SVStephanie Valladares
@stephanievalladares
Pleasant customer service representative with expertise in behavior analysis.
United StatesWhat I'm looking for
I am a dedicated and personable customer service representative with extensive experience in providing exceptional care and support to clients. My current role as a Registered Behavior Technician allows me to implement effective care methods for children in Applied Behavior Analysis (ABA), ensuring that each child receives the best possible support tailored to their unique needs.
Throughout my career, I have developed a strong ability to communicate effectively with clients and their families, fostering an environment of trust and understanding. My previous experience as a Sales Consultant has honed my skills in customer interaction, where I successfully guided customers through their purchasing decisions while ensuring they felt valued and informed. I am committed to promoting independence and success for my clients, both at home and within the community.
Experience
Work history, roles, and key accomplishments
Registered Behavior Technician
Divine Steps Therapy
Sep 2023 - Present (1 year 10 months)
Implemented best care methods for children using Applied Behavior Analysis (ABA) and provided care based on established plans. Ensured new employees received adequate training and observed behavior, collected data, and reported results daily.
Senior Registered Behavior Technician
Behavioral Framework
Oct 2023 - Present (1 year 9 months)
Implemented best care methods for children using Applied Behavior Analysis (ABA) and provided in-home care based on established plans. Ensured new employees received adequate training and observed behavior, collected data, and reported results daily.
Sales Consultant
Sheehy Auto Stores
Aug 2023 - Oct 2023 (2 months)
Greeted customers, answered questions about vehicles and financing, and offered test drives. Assisted customers with financing and purchase options, and ensured cars on display were well-maintained.
Hostess
Tulio's Tacos and Tequila Bar
Dec 2020 - Jul 2023 (2 years 7 months)
Managed phone calls, processed to-go orders, and sold gift cards using a POS system. Greeted guests, accommodated special requests, and resolved complaints while managing reservations and seating.
Education
Degrees, certifications, and relevant coursework
Florida Institute of Technology
Masters Degree of Arts, Behavior Analysis
Currently pursuing a Master of Arts in Behavior Analysis, focusing on advanced principles and applications of behavioral science. This program builds upon foundational knowledge to prepare for specialized roles in the field.
Florida Institute of Technology
Bachelor Degree of Arts, Applied Psychology
Completed a Bachelor of Arts in Applied Psychology, gaining a comprehensive understanding of psychological principles and their practical applications. The curriculum covered various aspects of human behavior and mental processes.
Broward College
Associate Degree of Arts, Arts
Obtained an Associate of Arts degree, establishing a strong academic foundation across various subjects. This program provided essential knowledge and skills for further higher education.
Sunfire High School
High School Diploma, General Studies
Earned a High School Diploma, completing secondary education requirements. The curriculum provided a broad range of foundational knowledge and prepared for post-secondary endeavors.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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