Open to opportunities

Alex Bogdanova

@alexbogdanova

I've built client relationships, resolved escalations, and grown sales across pharmaceutical, call center, and online retail work.

Bulgaria

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What I'm looking for

I'm looking to contribute my customer service, relationship-building, and sales experience to a forward-thinking team, helping improve customer satisfaction in a fast-paced environment.

I've supported Tchaikapharma High Quality Medicines AD in customer service and medical representation, resolving escalated issues at a 90% resolution rate and increasing market share by 15% through strategic territory management.

I build strong relationships with healthcare professionals, analyze market trends, and identify opportunities that improve product visibility. At Call Group Ltd., I managed high-volume inbound calls, collaborated on targeted marketing campaigns, and used sales data to optimize results.

I've also run my own online clay-jewelry business, crafting and selling earrings. I'm eager to bring my customer focus, sales experience, and passion for tailored solutions to a forward-thinking team.