Alexandre Costa
@alexandrecosta
I am a Multilingual Commercial & Marketing Leader driving B2B growth and operations.
United StatesWhat I'm looking for
I am a multilingual commercial and marketing leader with over 10 years' experience driving B2B partnerships, operational efficiency, and team performance. I have led teams of 10–15, increased revenue by 20%, reduced costs by 15%, and improved profit margins by 10% using CRM platforms and analytics tools.
I build data-driven sales and marketing strategies, coach high-performing teams, and design market-driven campaigns that grew agent sales by 25% and boosted customer satisfaction by 30%. I am authorized to work in the U.S. and available immediately, and I bring strong English and Spanish communication skills to multicultural environments.
Experience
Work history, roles, and key accomplishments
CSSenior Retail Supervisor
Claro S.A.
Supervised store rollouts and trained new hires in performance tools and standards to standardize operations and improve store-level performance.
PSCommercial Coordinator
PicPay Financial Services S.A.
Directed B2B strategies across regional accounts, leading a team of 10+ executives; increased revenue by 20% and optimized internal processes to reduce costs by 15% using CRM and analytics tools.
PSExecutive Account Manager
PicPay Financial Services S.A.
Led corporate training workshops and product demonstrations, designed market-driven sales strategies from CRM data, and managed expense forecasts to improve profit margins by 10%.
CSRetail Store Manager
Claro S.A.
Led a 15-person retail team, boosting customer satisfaction by 30% and overseeing sales operations and customer service under ANATEL compliance standards.
CSBusiness Manager
Claro S.A.
Grew partner network and generated 25% growth in agent sales by creating cooperative marketing campaigns and optimizing performance metrics to improve agent outcomes.
Education
Degrees, certifications, and relevant coursework
MPMethodist University of São Paulo
Bachelor's Degree in Marketing Technology, Marketing Technology
Bachelor's degree in Marketing Technology from Methodist University of São Paulo, completed in 2011.
ASAmérica Móvil S/A
Postgraduate Module in People & Sales Management, People & Sales Management
Completed SalesAcademy certification (Postgraduate Module in People & Sales Management) through América Móvil.
ALAlura
Scrum Certification, Scrum / Agile
Completed Scrum certification through Alura focusing on agile practices and scrum framework.
OHLA - Open Hearts Language Academy
English Language Studies, English Language
Completed English language studies at OHLA - Open Hearts Language Academy in the USA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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