At Aloura Health, I supported daily e-commerce operations by managing customer orders, payments, returns, refunds, and account concerns. I resolved order issues and provided support through email and chat.
At Peak Support Global Enterprises, I handled roadside assistance requests for motorists, coordinated with service providers, and dispatched assistance.
At Conduent Philippines, I supported Apple product customers with device and account issues, chargebacks, disputes, refunds, and order tracking. I also provided customer support for Microsoft and Xbox products at Teleperformance, including troubleshooting and billing inquiries.
Across healthcare, insurance, telecommunications, and e-commerce support roles, I assisted customers with claims, policies, billing, account updates, and order questions. Earlier, at Vertex Maritime Review Center, I provided front-desk and administrative support, including enrollment, scheduling, and records management.
