Alexandra Marcel

Manage driver communications, log delivery and log issues, and coordinate with customer service teams. Support delivery appointments, bills of lading, hours-of-service compliance, routing, scheduling, and customer inquiries.

Dealt electronic table games including craps, blackjack, roulette, and baccarat. Supported guests with game rules and helped maintain smooth table operations.

Refilled slot machines, processed jackpots, and resolved machine issues. Provided guest assistance and maintained a positive gaming environment.

Prepared food, operated ovens, and delivered orders efficiently. Provided customer service and resolved order concerns.

Supported fleet operations by logging driver issues and coordinating home-time planning. Assisted drivers with scheduling and customer communication while helping ensure smooth operations.

Supervised staff and managed delivery dispatch operations to support daily service. Handled inventory and product rotation and resolved customer concerns to maintain service quality.

Processed jackpots, handled guest disputes, and maintained slot machine functionality. Supported guests and kept slot operations running smoothly during high-volume periods.

Monitored casino floor activity and ensured regulatory compliance. Logged incidents, retained video evidence, and completed reports for follow-up actions.

Responded to incidents and assisted guests during casino operations. Served as dispatcher for officer rotations and handled guest/employee calls to support event operations.

Managed tenant check-ins, maintenance calls, rent payments, and apartment showings. Coordinated day-to-day property operations to ensure smooth service for residents and applicants.

Led lab sessions, created assignments, graded coursework, and supported students. Helped deliver course activities and provided academic support to improve student outcomes.

Operated POS systems, stocked merchandise, and maintained store cleanliness. Provided customer service and helped keep day-to-day operations running smoothly.

Assisted customers, processed returns, sized shoes, and maintained product displays. Ensured accurate customer service and effective presentation of merchandise.

Conducted research, led study sessions, and mentored incoming students. Provided academic support and helped strengthen learning through structured study and guidance.

Processed transactions and assisted customers. Issued rain checks and supported smooth checkout operations.

Stocked shelves, rotated product, and assisted shoppers. Supported inventory freshness and day-to-day store operations through consistent stocking activities.

Conducted research and supported course preparation for faculty. Helped with academic tasks to ensure courses were ready for instruction.

Contacted alumni for fundraising and updated database records. Supported outreach efforts by maintaining accurate contact information in company systems.

Assisted players with club card setup, reprints, and account support. Ensured accurate handling of player requests and provided friendly customer support.

Organized documents, copied files, and performed data entry tasks to support administrative operations. Maintained accurate records to help ensure efficient office workflows.

Earned a B.A. in Psychology at Buena Vista University between 2010 and 2014.

Completed high school at Stanton Community Schools from 2006 to 2010.