Donna Simmons
@donnasimmons
Dedicated customer service professional with extensive warehouse experience.
What I'm looking for
I am a dedicated professional with a strong background in customer service and warehouse operations. Currently, I work as a Dispatcher at American Plumbing Professionals, where I efficiently manage customer inquiries and logistics. My previous role as a Shipping and Receiving Clerk at Sunbelt Forest Products honed my skills in inventory management and shipping logistics.
Throughout my career, I have developed a diverse skill set that includes dispatching, customer service, and administrative tasks. My experience as a Twister Operator at Mohawk Industries and my time in various service roles have equipped me with excellent communication and organizational skills. I thrive in fast-paced environments and am committed to delivering exceptional service to every customer.
Experience
Work history, roles, and key accomplishments
Dispatcher/Customer Service
American Plumbing Professionals
Sep 2023 - Present (1 year 10 months)
Currently working as a Dispatcher/Customer Service representative. Responsible for coordinating plumbing services and managing customer inquiries.
Shipping and Receiving Clerk
Sunbelt Forest Products
Aug 2022 - Sep 2023 (1 year 1 month)
Managed shipping and receiving operations, ensuring accurate inventory and timely deliveries. Operated warehouse equipment and maintained organized storage.
Assembly Line Worker
Marketing Alliance Group
Jul 2021 - Aug 2022 (1 year 1 month)
Performed assembly line tasks, adhering to production schedules and quality standards. Contributed to efficient manufacturing processes.
Twister Operator
Mohawk Industries
Apr 2021 - Jun 2021 (2 months)
Operated twister machines to produce textile products. Ensured machine efficiency and product quality.
Creeler
Engineered Floors
Oct 2016 - Apr 2021 (4 years 6 months)
Worked as a Creeler, responsible for setting up and maintaining yarn creels. Ensured smooth operation of textile machinery.
Binder sewer
Auto Mats and Assesories
Apr 2019 - Apr 2020 (1 year)
Sewed binding on car mats, ensuring high-quality finishes. Utilized sewing machines for production tasks.
Twister Operator, Purchasing Assistant
Auto Mats and Accesories
Apr 2019 - Apr 2020 (1 year)
Ordered logos for all-weather mats and printed labels for shipping boxes. Assisted with purchasing tasks and managed inventory.
Creeler
Field Turf Tarkett Sports
May 2016 - Jun 2016 (1 month)
Performed creeling duties, ensuring efficient material flow for manufacturing processes. Maintained production standards.
Server/Waiter
Cracker Barrel
Sep 2015 - Apr 2016 (7 months)
Provided excellent customer service as a Server/Waiter in a fast-paced restaurant environment. Managed orders and ensured guest satisfaction.
Server/Cashier
Golden Corral Restaurant
Mar 2013 - Jan 2015 (1 year 10 months)
Served customers and managed cash transactions in a busy restaurant setting. Ensured accurate billing and positive customer interactions.
Cashier/Customer Service
Shell Gas Station
Dec 2011 - Mar 2013 (1 year 3 months)
Handled cash transactions and provided customer service at a gas station. Managed sales and maintained a clean environment.
Server/Hostess
Waffle House
Aug 2009 - Sep 2011 (2 years 1 month)
Served as a Server/Hostess, greeting guests and managing seating arrangements. Provided attentive service to ensure a pleasant dining experience.
Education
Degrees, certifications, and relevant coursework
Donna hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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