Alexandra Šálková
@alexandralkov
Resourceful hospitality and operations professional blending accounting, customer support, and creative leadership.
What I'm looking for
I am a resourceful and creative professional with experience across customer support, accounting, and hospitality management, having managed and operated a restaurant and worked as an accounting analyst and technical support specialist. I combine analytical thinking with creativity, strong people skills, and practical operations expertise to drive business development, marketing, and team leadership.
My background includes preparing financial statements, coordinating audits, delivering technical support for U.S. clients, creating digital illustrations as a freelancer, and organizing community events focused on sustainability and local traditions. I bring leadership, problem-solving, and a hands-on approach to operations and customer-facing roles.
Experience
Work history, roles, and key accomplishments
Freelance Artist & Illustrator
Freelance
Jan 2023 - Present (2 years 11 months)
Create digital portraits and illustrations for international clients, managing commissions, client communication, and delivery to grow a remote client base.
Prepared quarterly and annual financial statements, supervised general ledger accuracy, coordinated audits, and provided financial analysis to support business units.
Technical Support Specialist
AT&T Global Network Services
Jan 2016 - Dec 2017 (1 year 11 months)
Delivered technical and customer support for US network and U-verse products, diagnosing and resolving service issues and conducting internal training to improve team performance.
Owner / Manager
Sasha's
Jan 2010 - Dec 2011 (1 year 11 months)
Managed all daily restaurant operations including budgeting, purchasing, staff coordination, and implemented marketing initiatives that built a loyal local clientele.
Adventure Guide
Sweden Zipline
Guided visitors on zipline and climbing courses, emphasizing safety, teamwork, and confidence-building while supporting event coordination during peak seasons.
Education
Degrees, certifications, and relevant coursework
Private Secondary School of Economics Tercium, Košice
Secondary Education Diploma, Business and Entrepreneurship
2022 - 2023
Completed secondary studies focused on business and entrepreneurship with practical coursework in economics and business operations.
Secondary Vocational School, Košice
Vocational Certificate, Graphic Design & Digital Media
2008 - 2010
Completed vocational studies in graphic design and digital media with practical training in design and multimedia production.
Availability
Location
Authorized to work in
Job categories
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