Alexandra Difarnecio
@alexandradifarnecio
I'm launching a tech sales career by turning customer needs into trusted solutions.
South KoreaWhat I'm looking for
I'm currently building customer relationships at Taco Amigo in Seoul, where I connect with 20+ customers per shift, recommend products based on their preferences, and increase sales through upselling.
Previously at Nuaxis Innovations, I managed 10–15 daily support tickets for federal employees, maintained CRM records, and translated complex HR policies into clear, helpful guidance. At The Cheesecake Factory and Del Frisco's, I exceeded sales targets through consultative selling while maintaining a 95% customer satisfaction rating.
I'm seeking an SDR or BDR opportunity where I can bring my customer service, CRM, communication, and relationship-building experience to a high-performing sales team.
Experience
Work history, roles, and key accomplishments
Bartender
Taco Amigo
Jan 2025 - Present (1 year 7 months)
Built rapport with 20+ customers per shift by identifying preferences and providing personalized recommendations. Increased sales through upselling premium products and managed high-volume interactions.
Help Desk Customer Service
Nuaxis Innovations
Jan 2022 - Dec 2023 (1 year 11 months)
Managed 10–15 support tickets daily, providing phone and email assistance to federal employees while resolving HR-related inquiries. Maintained accurate CRM records and collaborated with internal teams to ensure timely solutions.
Server
The Cheesecake Factory / Del frisco’s
Jan 2019 - Dec 2022 (3 years 11 months)
Drove revenue growth through consultative selling and upselling in a high-volume environment. Managed 20-30 daily customer interactions and exceeded sales targets while maintaining a 95% satisfaction rating.
Customer Service Specialist
Phidias Construction
Jan 2017 - Dec 2019 (2 years 11 months)
Managed 20+ client interactions weekly as the primary point of contact between customers and internal teams. Built strong client relationships, analyzed feedback, and maintained accurate CRM records.
Education
Degrees, certifications, and relevant coursework
Dongguk University
Certificate, Korean Language
2025 -
Completed Level 3 of the Korean Language Program at Dongguk University.
Broward College
Associate of Arts, General Studies
2017 - 2019
Earned an Associate of Arts degree from Broward College.
Tech stack
Software and tools used professionally
Availability
Location
South KoreaAuthorized to work in
Job categories
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