Open to opportunities

Heerak Yang

@heerakyang

Message

I am a results-driven Sales Development Representative with 6 years generating leads and boosting revenue.

South Korea

Message

What I'm looking for

I seek a growth-focused sales role where I can drive revenue, lead teams, leverage CRM automation, and use consultative selling to build long-term client relationships.

I am a dynamic Sales Development Representative with six years of experience driving lead generation, consultative selling, and customer retention, achieving measurable revenue gains such as a 30% sales increase through targeted marketing strategy and closing 12 major deals in a quarter.

I bring team leadership honed in management roles and the military, strong CRM and automation experience that improved customer satisfaction metrics, and bilingual communication skills to build relationships and convert prospects into long-term clients.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

Crisalix

Nov 2024 - Present (9 months)

Generate and qualify leads, set appointments for product demos and sales consultations, and provide Korean-English translation support to nurture prospects and convert them into clients.

Relationship Management Sales Prospecting Lead Generation Appointment Setting Consultative Selling CRM B2B Sales Korean English Translation

Customer Service and Sales Consultant

Telstra

Jul 2024 - Dec 2024 (5 months)

Updated and maintained customer records and developed an automated CRM system that streamlined sales processes and improved customer satisfaction by 20%.

CRM Customer Service Sales Database Management Process Automation Communication Problem Solving

Sales & Marketing Manager

Culcom

Jun 2021 - Jun 2024 (3 years)

Managed a sales and marketing team and developed a comprehensive marketing strategy that increased sales by 30% over two years and helped exceed quarterly targets by 20%.

Team Leadership Marketing Strategy Lead Generation Cold Calling Content Marketing Campaign Management Sales Operations Cross Functional Collaboration

Squad Leader

Republic of Korea Army

Jan 2018 - Feb 2023 (5 years 1 month)

Led and trained a squad of five soldiers, managed day-to-day operations and logistics, and developed leadership and problem-solving skills under high-pressure conditions.

Leadership Team Management Logistics Coordination Communication Training

Sales Representative

Coway

Mar 2020 - Apr 2021 (1 year 1 month)

Closed 12 major deals in one quarter resulting in a 30% revenue increase and achieved a 65% close rate through detailed product presentations and client relationship building.