Ronalyn Adora

Promoted Coinshot remittance services to Filipino communities, driving user registration through face-to-face outreach and persuasive communication. Educated potential clients on service benefits, building trust and encouraging platform adoption.

Provided tailored English lessons to students of various ages and proficiency levels, focusing on grammar, speaking, reading, and writing. Adapted teaching methods to individual needs to support language development and confidence.

Assisted in supporting international students with academic-related concerns, providing guidance, answering inquiries, and facilitating communication between students and the professor to ensure smooth learning experiences.

Retained customers through excellent service, negotiating and presenting improved deals and offers. Handled sales inquiries, processed new orders and relocations, and upselled to increase revenue.

Managed billing accounts, handling payments, billing issues, and disputes. Responded to inbound calls and emails, ensuring efficient resolution of customer concerns.

Took escalation, question line, and regular calls, demonstrating expertise in healthcare customer service. Handled coaching for team members and provided floor walk support.

Estimated Japanese Floor Plans and figured out and listed materials needed for projects. Contributed to efficient project planning and resource management.

Activities and societies: Assisted in supporting international students with academic-related concerns, providing guidance, answering inquiries, and facilitating communication between students and the professor to ensure smooth learning experiences.

Currently pursuing a Master’s in English Education, I bring strong communication, empathy, and problem-solving skills to deliver exceptional service and build meaningful client relationships.