Hélène Michigan

Provided excellent customer service by greeting guests, answering menu inquiries, and maintaining a professional attitude. Collaborated with kitchen staff to ensure timely meal delivery.

Handled customer complaints and inquiries professionally, trained new representatives, and provided solutions-oriented service over the phone.

Processed customer transactions accurately and efficiently while maintaining a friendly relationship with customers and training new staff on procedures.

Developed a training program for customer service representatives and maintained detailed records of customer interactions to improve service quality.

Managed front desk operations, responded to inquiries, and scheduled staff shifts while ensuring compliance with organizational standards.

Handled customer inquiries and developed relationships through attentive service, ensuring customer satisfaction and repeat business.

Maintained records of customer interactions and provided product information while ensuring customer satisfaction through excellent service.

Handled customer inquiries with professionalism and empathy, ensuring loyalty through effective problem resolution.

Provided excellent service by memorizing menu items and preparing tables, ensuring a welcoming environment for guests.

Completed training as a hotel receptionist, gaining skills in customer service, communication, and hospitality management.

Achieved a High School Diploma, focusing on general education and foundational skills necessary for further studies.