At Samsung, I lead the Samsung Pro Advocacy program across major carriers and national retailers, driving engagement and brand awareness. I develop communications for sales and field reps and analyze program data and KPI metrics to inform decisions.
At AT&T, I facilitated cross-functional teams in developing business cases, project plans, and roadmaps for product and service initiatives. I also managed the front-door application and generated reports for executive stakeholders.
Earlier at AT&T, I managed a territory of apartment communities, generated average monthly revenue over 850k through fiber sales, and led external sellers. As Retail Customer Experience Manager, I crafted communications for a market with over 89 stores and 500 frontline employees and represented AT&T on television platforms.

