Alexander Mbuthia
@alexandermbuthia
Competent system administrator with experience in customer support and marketing.
What I'm looking for
My name is Alexander Mbuthia, and I am a dedicated system administrator with over three years of experience in IT, specializing in assisting users with various computer systems and mobile devices. My journey began at an IT firm focused on software development and digital education content, where I honed my skills in troubleshooting, security standards, and network management. I am adept at operating independently to resolve technical issues and am familiar with Windows Server operating systems.
In addition to my technical expertise, I have a diverse professional background that includes roles in data collection, marketing, and customer support. As a field officer for Excellence Operations Consultancy, I gathered and evaluated data for government institutions, and later, I served as the interim head of customer support at Virtual Essence, where I provided assistance with software installations and customer inquiries. My entrepreneurial spirit led me to run my own business selling unique artifacts and later venture into the taxi and logistics industry, where I gained valuable experience interacting with a wide range of clients.
Experience
Work history, roles, and key accomplishments
Taxi and Logistics Operator
Self Employment
Jan 2020 - Present (5 years 5 months)
Provided taxi and logistics services, transporting goods and passengers, while interacting with diverse individuals.
Self-Employed Business Owner
Self Employment
May 2018 - Jan 2019 (8 months)
Operated a business selling unique art artifacts and utilized skills in catering and meat preparation to generate income.
Interim Head of Customer Support
Virtual Essence
Jan 2015 - May 2018 (3 years 4 months)
Led customer support operations, utilizing knowledge of MsingiPACK software to assist customers with installation and troubleshooting.
Marketing and Sales Representative
APA Insurance
Mar 2013 - Apr 2015 (2 years 1 month)
Engaged in marketing and sales of various insurance covers, maintaining connections with diverse consumers.
Deputy Presiding Officer
Independent Electoral and Boundaries Commission
Jan 2012 - Jan 2012 (0 months)
Organized and scheduled employees while assisting the Presiding Officer to ensure an efficient and effective General Election.
Field Officer
Excellence Operations Consultancy
Jan 2010 - Jan 2012 (2 years)
Collected and evaluated data from various regions in Kenya to support managerial decision-making in government institutions and organizations.
Education
Degrees, certifications, and relevant coursework
Alexander hasn't added their education
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Availability
Location
Authorized to work in
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