Alessandro UserAU
Open to opportunities

Alessandro User

@alessandrouser

Results-oriented Inbound Sales Representative with a strong conversion rate.

Italy

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise and customer relationship skills in a dynamic and supportive environment, with opportunities for growth and professional development.

I am a highly motivated and results-oriented Inbound Sales Representative with a proven track record of exceeding targets and achieving a remarkable 40% conversion rate while working remotely. My experience includes managing the entire sales cycle, understanding customer needs, and delivering compelling demonstrations that resonate with potential clients. I excel in handling objections, closing deals, and providing exceptional post-sales support to ensure customer satisfaction.

Previously, I served as a Residence Manager, where I honed my customer relationship management skills and demonstrated strong administrative and organizational capabilities. I am fluent in both Italian and English, which allows me to communicate effectively with a diverse clientele. My proficiency in CRM and digital marketing platforms further enhances my ability to drive sales and foster long-term customer relationships.

Experience

Work history, roles, and key accomplishments

KO
Current

Inbound Sales Representative

Kodland

Apr 2024 - Present (1 year 1 month)

As an Inbound Sales Representative, I manage the sales cycle remotely, engaging with customers through video calls. My responsibilities include qualifying leads, delivering tailored demonstrations, addressing objections, closing sales, and providing post-sales support. I consistently exceed sales targets by 20% with a 40% conversion rate.

EF

Residence Manager

Emma e Settimia Farmhouse

Jan 2011 - Apr 2024 (13 years 3 months)

Managed a 12-unit residence, overseeing tenant sourcing, property maintenance, customer relationships, and administrative tasks. Prepared lease agreements and ensured smooth operations while maintaining high customer satisfaction.

Education

Degrees, certifications, and relevant coursework

GG

Google Digital Garage

Certificate, Digital Marketing

2019 - 2019

Achieved a Certificate in Fundamentals of Digital Marketing, covering essential digital marketing concepts and tools to enhance online presence.

24Ore Business School logo2S

24Ore Business School

Private Master, Ecommerce & User Experience

2018 - 2019

Completed a Private Master in Ecommerce & User Experience, focusing on the principles of e-commerce, user experience design, and digital marketing strategies.

Tech stack

Software and tools used professionally

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Alessandro User - Inbound Sales Representative - Kodland | Himalayas