Alessandro Ciamberlano
@alessandrociamberlano
/
What I'm looking for
+Translator and customer care advisor
Experience
Work history, roles, and key accomplishments
Translator and Post-Editor
Vikings Inc.
Oct 2023 - Present (1 year 8 months)
Engaged in translation and post-editing (MTPE) from Italian to English and vice versa, ensuring high-quality output.
News Reporter and Content Editor
Zonawrestling.net
Feb 2021 - Present (4 years 4 months)
Reported news and edited content for the website, focusing on accuracy and engagement.
Editorial Translator
Delos Books
Feb 2020 - Present (5 years 4 months)
Translated various literary works, ensuring accuracy and adherence to deadlines.
Customer Care Advisor
Foundever
Jul 2024 - Aug 2024 (1 month)
Provided assistance through inbound/outbound calls, chat, and email. Resolved customer issues, managed transactions and refunds, and mediated disputes.
Quality Assurance Analyst
Sitel Group
Nov 2021 - Jun 2022 (7 months)
Evaluated the performance of agents, team leaders, and operational managers. Provided coaching and alignment for improved service delivery.
Localizer and Translator
Doc Marketing S.r.l.
Mar 2021 - Oct 2021 (7 months)
Worked as a localizer, translator, subtitler, content editor, and video editor for online infoproducts.
Web Localizer
Aquanova S.r.l.
Jun 2012 - May 2016 (3 years 11 months)
Translated and localized company websites, ensuring cultural relevance and accuracy.
Catering Assistant
BarDivision GmbH
Feb 2016 - May 2016 (3 months)
Assisted in catering for events and ceremonies in Berlin, contributing to food preparation and service.
Education
Degrees, certifications, and relevant coursework
Sapienza Università di Roma
Master, Traduzione Specializzata
2020 - 2021
Master incentrato sulla traduzione nei settori letterario, saggistico, giornalistico, cinematografico, audiovisivo e dello spettacolo.
Università degli Studi di Cassino e del Lazio Meridionale
Laurea Magistrale, Lingue e Letterature Moderne
2016 - 2019
Grade: 110/110 con lode
Laurea magistrale in Lingue e Letterature Moderne Europee e Americane.
Università degli Studi di Cassino e del Lazio Meridionale
Laurea Triennale, Lingue e Letterature Moderne
2011 - 2015
Laurea triennale in Lingue e Letterature Moderne.
Itis Ettore Majorana
Diploma, Elettronica
2006 - 2011
Diploma di perito elettronico.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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