Alessandro Aldo Pacifici

At APS Holding, I handled customer emails, chats, and calls remotely, helping resolve issues and providing consistent support.

I also contacted couriers, clients, and partners to coordinate responses and address problems as they arose. My work strengthened my customer orientation, communication, and ability to stay organized in a dynamic environment.

I'm studying Italian and English Language and Literature at the Faculty of Letters, and I'm a native Romanian–Italian bilingual speaker. I bring careful writing, linguistic analysis, and attention to detail to customer-facing work.

I'm adaptable in multicultural environments and communicate in Romanian, Italian, English, and basic French.