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Alen Wilson

@alenwilson

Technical Program Manager at Hotelzify, onboarding hotel chains and connecting properties with Hyperguest, channel managers, Cloudbeds, and ASI.

India

Message

At Hotelzify, I manage accounts for chains across India and onboard new properties. I establish connections with Hyperguest, channel managers, Cloudbeds, and ASI.

I also handle escalations for guests and hotels, and conduct market analytics and forecasting.

At YATRA.COM, I oversaw property management operations throughout Kerala and supported coordination with premium hotels and major chains. I also assisted with business plans and market trend analysis.

At HYCINTH, I assisted with corporate partnerships and hotel onboarding, supported market trend analysis, and helped optimise OTA channel use. I founded Revfox, an OTA revenue consulting firm for hotels and resorts, where I worked on pricing, parity, listings, client onboarding, and team training.

Experience

Work history, roles, and key accomplishments

Current

Technical Program Manager

Current

Hotelzify

Jan 2026 - Present (9 months)

Managing account management of chains across India, onboarding new properties, and establishing connections with Hyperguest, Channel Managers, Cloudbeds, and ASI. Handling escalation management for guests and hotels, and conducting market analytics and forecasting.

Account Management Onboarding HyperGuest Channel Manager Cloudbeds ASI Escalation Management market analytics Forecasting

Business Development Executive

Yatra.com

Jan 2025 - Jan 2026 (1 year)

Oversaw property management operations throughout Kerala, supported coordination with premium hotels and major hotel chains, and assisted in developing business plans to drive revenue and growth. Handled escalated client enquiries professionally and conducted market trend analysis to identify expansion opportunities.

Property Management Coordination Business Planning Revenue Growth Escalation Handling Market Trend Analysis

MT in Sales and Marketing

Hycinth

Jan 2024 - Jan 2025 (1 year)

Assisted with onboarding and managing partnerships with corporate partners, supported market trend analysis, and facilitated optimisation for hotels through effective utilisation of OTA channels. Adapted selling techniques based on customer profiles and developed marketing plans to boost brand visibility.

Onboarding Partnership Management Market Trend Analysis OTA Channels Sales Techniques Marketing Plans

Founder

Revfox

Jan 2023 - Jan 2024 (1 year)

Founded Revfox, an OTA revenue consulting firm for hotels and resorts. Improved pricing, parity, and listings to increase revenue and occupancy, onboarded clients, trained teams on OTA management, and developed sales and business development strategies.