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Alejandro Serralvo Bermúdez

@alejandroserralvo

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Dynamic marketing specialist with a focus on customer experience.

Spain

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth, ideally in a dynamic company that values innovation and customer satisfaction.

I am Alejandro Serralvo, a marketing specialist with a diverse background in sales and management across various sectors. My career journey has equipped me with a unique skill set that combines excellent communication, negotiation, and problem-solving abilities. I thrive in dynamic environments where I can push myself and learn continuously, always striving to enhance customer experiences.

Throughout my career, I have successfully managed teams and operations in different roles, from being a Sales Director at Helofit to owning a restaurant. My experience at Glovo as a Supply and Food Lab Manager allowed me to oversee logistics and production for over 1000 franchisees, ensuring quality control and operational efficiency. I take pride in my ability to drive sales and improve margins through strategic planning and effective management.

Experience

Work history, roles, and key accomplishments

Current

Marketing & Business Consultant

Current

Remote Ops Lab LLC

Apr 2023 - Present (2 years 3 months)

Provided strategic consulting to startups and e-commerce brands on brand positioning, remote scaling, and international expansion.
Created branding documents and sales strategies to increase revenue.
Supported digital transformation for local businesses aiming to operate fully online.

Marketing Strategy Marketing Marketing Campaigns Marketing Analytics Marketing Operations Planning Strategy Project Management Problem Solving Process Improvement Social Media Social Media Management Social Media Strategy CRM Systems Funnel Optimization Funnel Analysis Social Media Marketing

Co-Founder Restaurant

Pans Xtreme

Apr 2022 - Sep 2023 (1 year 5 months)

Price tracking to improve margins.
Negotiation with suppliers.
Quality control and definition of Marketing Plans.
Improve customer experience.

Project Management Problem Solving Founder Identity Implementation Management Implementation Strategy Ownership Driven Company Customer Service

Operations & Expansion Manager

Glovo

Jul 2019 - Jul 2022 (3 years)

Led operational management of Glovo’s dark kitchen model after absorbing Instamaki.
Supervised 47+ staff across logistics, food production, and training.
Structured scalable operations and created digital workflows in Notion and Trello.
Supported over 1,000 restaurant partners with reliable delivery and product consistency.

Project Management Problem Solving Leadership R&D Team R&D Project Delivery Project Manager Food and Beverage Food Service Operations Production Management Logistics Team Leadership Quality Control Process Improvement

Sales Director

HELOFIT

Sep 2017 - Jun 2019 (1 year 9 months)

Gym equipment company (Multi-brands).
Definition of the national sales strategy.
Managed a team.
Management of Key Accounts.
Negotiation with equipment suppliers (national and international).
Closed more than 40 deals - value more than 1.000.000€.

Communication Skills Project Management Problem Solving Sales Strategy Team Management Key Account Management Sales Closing

General Manager

Gorilla Wear

Jul 2016 - Sep 2017 (1 year 2 months)

Launched and expanded a sportswear brand to 20+ retail points in 12 cities.
Designed and implemented the go-to-market strategy, brand positioning, and customer journey across both physical and online sales channels.
Recruited and managed a sales and distribution team, developed incentive systems, and handled day-to-day operations to ensure smooth performance across locations.