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Alejandro Serralvo Bermúdez

@alejandroserralvo

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Dynamic marketing specialist with a focus on customer experience.

Spain

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth, ideally in a dynamic company that values innovation and customer satisfaction.

I am Alejandro Serralvo, a marketing specialist with a diverse background in sales and management across various sectors. My career journey has equipped me with a unique skill set that combines excellent communication, negotiation, and problem-solving abilities. I thrive in dynamic environments where I can push myself and learn continuously, always striving to enhance customer experiences.

Throughout my career, I have successfully managed teams and operations in different roles, from being a Sales Director at Helofit to owning a restaurant. My experience at Glovo as a Supply and Food Lab Manager allowed me to oversee logistics and production for over 1000 franchisees, ensuring quality control and operational efficiency. I take pride in my ability to drive sales and improve margins through strategic planning and effective management.

Experience

Work history, roles, and key accomplishments

Current

Marketing Strategy

Current

Fiverr

Apr 2023 - Present (2 years 1 month)

Web advise for different brand.
Create branding document and create an expansion plan.
Marketing plan to increase sales.
Offer the best experience to costumer in shops. Creating fast sales and effective services for the costumer.
Improve social media and more views on internet.

Marketing Strategy Marketing Marketing Campaigns Marketing Analytics Marketing Operations Planning Strategy Project Management Problem Solving Process Improvement Social Media Social Media Management Social Media Strategy

Co-Founder Restaurant

Pans Xtreme

Apr 2022 - Sep 2023 (1 year 5 months)

Price tracking to improve margins.
Negotiation with suppliers.
Quality control and definition of Marketing Plans.
Improve customer experience.

Project Management Problem Solving Founder Identity Implementation Management Implementation Strategy Ownership Driven Company Customer Service

Supply and Food Lab Manager

GLOVO

Feb 2020 - Jul 2022 (2 years 5 months)

Planning and managing food production and logistics to supply more than 1000 franchisees.
Improvement of procedures.
Price tracking to improve margins.
Negotiation with food suppliers.
Managed a team of 30 in the production center and 17 in the food lab.
Hiring and training all new employees.
Definition of plans to improve quality and customer experience.

Project Management Problem Solving Leadership R&D Team R&D Production Management Logistics Team Leadership Quality Control Process Improvement

Owner

Pans Xtreme

Jul 2021 - Jul 2022 (1 year)

As the owner of Pans Xtreme, I managed inventory and pricing to improve margins, negotiated with suppliers, and implemented quality control measures to enhance customer satisfaction.

Inventory Management Quality Control Pricing Strategy Customer Experience

Store Manager

INSTAMAKI

Sep 2019 - Feb 2020 (5 months)

Delivery only sushi brand acquired by Glovo.
Built from scratch a Instamaki franchise in Malaga.
Hiring and training of a 10 people team (including cooks and couriers).
In charge of tracking profitability.
Boosted sales from 0 to 30K in 2 months.
Managed and participated in day to day operations.

Communication Skills Project Management Problem Solving Communication Leadership Team Management Operations Management Sales Growth

Sales Director

HELOFIT

Sep 2017 - Jun 2019 (1 year 9 months)

Gym equipment company (Multi-brands).
Definition of the national sales strategy.
Managed a team.
Management of Key Accounts.
Negotiation with equipment suppliers (national and international).
Closed more than 40 deals - value more than 1.000.000€.