Open to opportunities

Alejandra Romero

@alejandraromero

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Experienced administrative and project coordination professional in higher education and academic operations.

Canada

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What I'm looking for

I am looking for a role in higher education or related organizations where I can coordinate projects, improve workflows, support students, and collaborate cross-unit to deliver clear, fair outcomes.

I am an administrative and project coordination professional with over nine years supporting academic operations, research, and student services within higher education. I combine strong organizational skills with a service-oriented approach to deliver reliable support for complex workflows.

At the University of Toronto I managed 700+ exam and post-exam requests and 200+ petitions, maintained confidential records, and proposed workflow improvements that reduced review timelines by 15% while improving reporting accuracy.

Previously, as a Project Manager and external relations coordinator in Bogotá, I led 18+ concurrent educational projects, managed 20+ partnerships, increased community engagement by 50%, and delivered client deadlines at 100% on-time performance.

My background in research and urban planning strengthens my analytical and documentation skills; I prioritize clear stakeholder communication, procedural fairness, and pragmatic process improvements to support institutional goals.

Experience

Work history, roles, and key accomplishments

Examination & Petitions Assistant

University of Toronto

Aug 2024 - Dec 2025 (1 year 4 months)

Managed 700+ exam and post-exam requests and 200+ petitions, ensuring compliance with academic regulations and reducing follow-up inquiries by 25% through improved student guidance and workflow optimizations.

Academic Policy Records Management Workflow Optimization Audit Support MS Office SharePoint

Project Manager

eClass

Feb 2022 - May 2023 (1 year 3 months)

Coordinated 18+ concurrent educational projects, met 100% of client deadlines, and implemented process improvements that increased participant engagement by 20% and delivery efficiency.

Project Coordination Client Management Trello Monday Process Improvement Google Workspace

Coordinator of External Stakeholder Relations

International Polytechnic

Jan 2019 - Dec 2021 (2 years 11 months)

Managed 20+ external partnerships and planned 30+ events, increasing community engagement by 50% and achieving 95% on-time delivery for initiatives and logistics.

Partnership Management Event Planning Communication Project Coordination MS Office Zoom

Research Manager

Piloto University of Colombia

Jan 2018 - Dec 2018 (11 months)

Coordinated 5 interdisciplinary research projects on sustainability and urban development, improving reporting efficiency by 30% and ensuring sponsor compliance.

Reporting Project Tracking Compliance Data Management Adobe Acrobat

Researcher

Piloto University of Colombia

Jan 2014 - Dec 2017 (3 years 11 months)

Conducted community-based research and prepared technical reports and presentations, delivering 100% of research outputs on schedule and improving accessibility of findings.

Community Based Research Report Writing Data Collection Presentation Project Delivery Spanish

Education

Degrees, certifications, and relevant coursework

Piloto University of Colombia

Master of Urban Planning, Urban Planning

Completed a Master of Urban Planning focusing on urban improvement of informal settlements; thesis titled 'The ecological neighborhood as an alternative for urban improvement of informal settlements.'