Open to opportunities

Alejandra Romero

@alejandraromero

Program Coordinator, 9+ yrs in higher ed, EdTech & nonprofits. Manages 18+ programs, tracks KPIs/budgets, builds cross-sector partnerships.

Canada

Message

What I'm looking for

I am looking for a role in higher education or related organizations where I can coordinate projects, improve workflows, support students, and collaborate cross-unit to deliver clear, fair outcomes.

Program/Project Coordinator with 9+ years of experience leading full project lifecycles, academic operations, and stakeholder engagement across higher education, EdTech, and nonprofit sectors. Background spans research coordination, community partnership development, and educational programming for underserved populations, including incarcerated individuals and rural communities. Skilled at coordinating 18+ concurrent programs, maintaining confidential records for 20+ departments with 100% accuracy, tracking KPIs and budgets, and translating program data into client- and leadership-facing reporting. Recognized for building cross-sector partnerships and driving process improvements that strengthen service delivery.

Experience

Work history, roles, and key accomplishments

Examination & Petitions Assistant

University of Toronto

Aug 2024 - Dec 2025 (1 year 4 months)

Managed 700+ exam and post-exam requests and 200+ petitions, ensuring compliance with academic regulations and reducing follow-up inquiries by 25% through improved student guidance and workflow optimizations.

Microsoft Office Academic Policy Records Management Workflow Optimization Audit Support SharePoint

Project Manager

eClass

Feb 2022 - May 2023 (1 year 3 months)

Coordinated 18+ concurrent educational projects, met 100% of client deadlines, and implemented process improvements that increased participant engagement by 20% and delivery efficiency.

Project Coordination Client Management Trello Process Improvement Google Workspace Monday.Com

Coordinator of External Stakeholder Relations

International Polytechnic

Jan 2019 - Dec 2021 (2 years 11 months)

Managed 20+ external partnerships and planned 30+ events, increasing community engagement by 50% and achieving 95% on-time delivery for initiatives and logistics.

Microsoft Office Partnership Management Event Planning Project Coordination Zoom Communication Skills

Research Manager

Piloto University of Colombia

Jan 2018 - Dec 2018 (11 months)

Coordinated 5 interdisciplinary research projects on sustainability and urban development, improving reporting efficiency by 30% and ensuring sponsor compliance.

Reporting Project Tracking Compliance Data Management Adobe Acrobat

Researcher

Piloto University of Colombia

Jan 2014 - Dec 2017 (3 years 11 months)

Conducted community-based research and prepared technical reports and presentations, delivering 100% of research outputs on schedule and improving accessibility of findings.

Community Based Research Report Writing Data Collection Project Delivery Spanish Presentation Skills

Education

Degrees, certifications, and relevant coursework

Piloto University of Colombia

Master of Urban Planning, Urban Planning

Completed a Master of Urban Planning focusing on urban improvement of informal settlements; thesis titled 'The ecological neighborhood as an alternative for urban improvement of informal settlements.'