pulkit mahajan

Coordinated with customs brokers, CBSA, and U.S. Customs to resolve shipment holds and complete clearance processes, ensuring timely delivery and accurate duties/taxes handling. Managed multiple time-sensitive shipments and reduced clearance delays through prompt discrepancy resolution.

Founded a campus photography club, recruited 6+ active members and organized an on-campus event with ~35 attendees, and managed the club's digital presence to increase visibility and engagement. Established operations and communications channels for sustained member activity.

Led small teams during peak operations to maintain throughput and reduce processing delays, and supported supervisors with shift coordination and performance feedback for new hires. Trained staff on safe handling and operational procedures to improve efficiency.

Coordinated implementation of a Brightspace LMS migration for 3,000+ students, collaborating with IT and academic teams to minimize disruption and providing user documentation and technical support. Documented rollout phases and supported stakeholder alignment during transition.

Streamlined receiving and shipping procedures, improving product flow efficiency by 20% and reducing processing time per shipment through workflow documentation and process improvements. Supported seasonal operations and inventory handling.

Activities and societies: Capstone project using ClickUp; completed Harvard Business School Project Management Simulation; founder and president of YU Creators Club (photography).

Bachelor of Business Administration (Project Management) program with applied project management coursework and a capstone simulating a $1M Olympic Stadium project and Harvard Business School Project Management Simulation.