aleea Williams

Handled high-volume inbound calls in a call center environment, assisting customers and meeting sales goals.

Monitored activities of shelter residents, ensured compliance with program rules, maintained records, and ensured safety during emergencies.

Provided patient care including bathing, dressing, vital signs, and mobility assistance in a nursing and rehabilitation facility.

Monitored patient condition and provided housekeeping, laundry, shopping, and meal preparation support.

Processed returns, exchanges, financing, and service requests while resolving customer service issues efficiently.

Instructed and motivated crew, served customers, maintained cleanliness, prepared food, and monitored employee performance.

Interacted with customers, answered product questions, operated cash registers, and organized product displays.

Completed high school education, earning a high school diploma in 2012.