Aldrin Francisco

I've supported U.S. healthcare operations at MEEV by managing EHR/EMR records, patient intake, appointment scheduling, provider calendars, and daily operational reports.

I handle confidential patient information with strict HIPAA compliance while coordinating patient queues, confirmation calls, basic insurance verification, email management, and spreadsheet tracking.

My community health experience at San Juan Ilocos Sur RHU included assisting with primary nursing care, vital signs monitoring, maternal and child health programs, immunization activities, health education, and patient records.

I also bring customer service experience from Alorica, where I resolved account and billing concerns, processed payments, documented interactions accurately, and maintained customer confidentiality in a fast-paced environment.