Alberta Mensah
@albertamensah
Empathetic and hardworking Human Resource Consultant
What I'm looking for
I am a dedicated and results-driven Human Resource Consultant with experience in recruitment, compliance, administrative support, and customer service. I value data protection and integrity, and I enjoy using my technical skills and valuable work ethics to improve efficiency and achieve shared goals.
In my current role as Compliance Officer at Genesis Outsourcing Ghana Ltd, I have successfully orchestrated comprehensive compliance initiatives, managed employee databases, and coordinated interviews and performance appraisals. I have also worked with diverse teams to achieve shared goals and collaborated with overseas team members to ensure compliance with NHS UK regulations.
With a strong educational background in Human Resource Management from the University of Cape Coast, I possess excellent communication, customer relationship management, and leadership skills. I am a team player with a strong work ethic and a passion for making a positive social impact through strategic initiatives and providing excellent service.
Experience
Work history, roles, and key accomplishments
Compliance Officer
Genesis Outsourcing Ghana Ltd
Sep 2022 - Present (2 years 8 months)
Orchestrated comprehensive compliance initiatives, managed employee database, coordinated interviews and performance appraisals, and maintained customer relationships.
Teaching Assistant
University of Cape Coast
Nov 2021 - Sep 2022 (10 months)
Performed administrative activities, assisted in assessing and grading research work, and developed lesson plans.
Shop Attendant
Benboat Ventures
May 2021 - Jan 2022 (8 months)
Demonstrated products, fostered positive customer relationships, and resolved customer complaints.
Grocery Clerk
First Samuel Enterprise
Nov 2020 - Jan 2021 (2 months)
Ensured accurate goods collection, reported customer complaints, and improved customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Alberta hasn't added their education
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