I've managed group quotations, hotel proposals, room blocks, rates, and contract terms for U.S. travel agencies at DestiWorld. Previously at Hyatt Zilara and Hyatt Ziva CapCana, I negotiated and closed leisure and MICE group contracts for two luxury all-inclusive resorts.
I bring tourism and hospitality management experience across group sales, guest services, airline reservations, ticketing, and account relationships. Fluent in English and Spanish, I use systems including Zoho CRM, Softrip, Envision, SAP, Sabre, and Amadeus to keep travel operations accurate and responsive.
