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Alan Macorig Parra

@alanmacorigparra

Detail-oriented professional specializing in real estate claims management.

United States
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What I'm looking for

I am looking for a role that values integrity and offers opportunities for growth in real estate claims management.

I am a detail-oriented and results-driven professional with extensive experience in managing real estate claims. My background in property law and insurance policies allows me to effectively navigate complex claims processes, ensuring fair outcomes for clients and stakeholders. I am committed to maintaining regulatory compliance while delivering exceptional service.

Throughout my career, I have successfully managed accounts generating over $3 million in net revenue annually, demonstrating my ability to drive results through strategic planning and relationship management. My role as a Key Customer Success Manager at C.H. Robinson has equipped me with the skills to analyze claim trends, provide actionable insights, and foster a culture of continuous improvement within service delivery teams.

In addition to my professional achievements, I am fluent in Spanish and proficient in various software applications, which enhances my ability to communicate effectively with diverse clients. I am eager to leverage my expertise in a challenging new role within the real estate claims sector, where I can contribute to organizational success and client satisfaction.

Experience

Work history, roles, and key accomplishments

CR
Current

Key Customer Success Manager

CH Robinson

Nov 2016 - Present (8 years 8 months)

Managed accounts exceeding $3 million in annual net revenue, overseeing global profit and loss, expense management, and monthly revenue projections. Developed and executed strategic plans aligned with customer and company visions, utilizing an enterprise project-based delivery model.

HL

Special Accounts Specialist

Hellmann Worldwide Logistics

Mar 2015 - Oct 2016 (1 year 7 months)

Understood international shipping processes from purchase order to delivery, assisting carriers and third parties with inquiries and problem resolution. Provided tracking and tracing services for customer shipments and maintained accurate customer records.

Education

Degrees, certifications, and relevant coursework

California State University Dominguez Hills logoCH

California State University Dominguez Hills

Bachelor of Science Degree, Business Administration with emphasis in Management

Obtained a Bachelor of Science Degree in Business Administration with an emphasis in Management. Graduated in May 2016.

El Camino College logoEC

El Camino College

Associate of Science Degree, Business Administration

Completed an Associate of Science Degree in Business Administration. Graduated in June 2012.

Torrance High School logoTS

Torrance High School

High School Diploma, General Studies

Received a High School Diploma. Graduated in June 2005.

SC

So. California Regional Occupation Center

Certificate, Vocational Training

Earned certificates in Controlled Clerk, Computer Operator, and Web Design. Completed studies in June 2005.

Tech stack

Software and tools used professionally

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Alan Macorig Parra - Key Customer Success Manager - CH Robinson | Himalayas