Alan Macorig Parra
@alanmacorigparra
Detail-oriented professional specializing in real estate claims management.
What I'm looking for
I am a detail-oriented and results-driven professional with extensive experience in managing real estate claims. My background in property law and insurance policies allows me to effectively navigate complex claims processes, ensuring fair outcomes for clients and stakeholders. I am committed to maintaining regulatory compliance while delivering exceptional service.
Throughout my career, I have successfully managed accounts generating over $3 million in net revenue annually, demonstrating my ability to drive results through strategic planning and relationship management. My role as a Key Customer Success Manager at C.H. Robinson has equipped me with the skills to analyze claim trends, provide actionable insights, and foster a culture of continuous improvement within service delivery teams.
In addition to my professional achievements, I am fluent in Spanish and proficient in various software applications, which enhances my ability to communicate effectively with diverse clients. I am eager to leverage my expertise in a challenging new role within the real estate claims sector, where I can contribute to organizational success and client satisfaction.
Experience
Work history, roles, and key accomplishments
Key Customer Success Manager
CH Robinson
Nov 2016 - Present (8 years 8 months)
Managed accounts exceeding $3 million in annual net revenue, overseeing global profit and loss, expense management, and monthly revenue projections. Developed and executed strategic plans aligned with customer and company visions, utilizing an enterprise project-based delivery model.
Special Accounts Specialist
Hellmann Worldwide Logistics
Mar 2015 - Oct 2016 (1 year 7 months)
Understood international shipping processes from purchase order to delivery, assisting carriers and third parties with inquiries and problem resolution. Provided tracking and tracing services for customer shipments and maintained accurate customer records.
Customs Entry Specialist II
DB Schenker
Oct 2012 - Mar 2015 (2 years 5 months)
Managed the profitable Gap Ocean account, handling correspondence and discrepancies from origin, including documentation and ISF requests. Prepared and audited Air & Ocean pre-alerts for proper documentation and compliance with customs regulations.
Education
Degrees, certifications, and relevant coursework
California State University Dominguez Hills
Bachelor of Science Degree, Business Administration with emphasis in Management
Obtained a Bachelor of Science Degree in Business Administration with an emphasis in Management. Graduated in May 2016.
El Camino College
Associate of Science Degree, Business Administration
Completed an Associate of Science Degree in Business Administration. Graduated in June 2012.
Torrance High School
High School Diploma, General Studies
Received a High School Diploma. Graduated in June 2005.
So. California Regional Occupation Center
Certificate, Vocational Training
Earned certificates in Controlled Clerk, Computer Operator, and Web Design. Completed studies in June 2005.
Availability
Location
Authorized to work in
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