Adrienne Moore
@adriennemoore
Subrogation specialist with 14 years' insurance recovery and claims expertise.
United StatesWhat I'm looking for
I am a Subrogation Specialist with 14 years of experience in the insurance industry, focused on recovering claim payments and resolving complex coverage issues. I combine investigative rigor with policy analysis to identify subrogation opportunities and negotiate recoveries.
Throughout my career I have conducted detailed investigations, reviewed insurance policies, state laws, appraisals and invoices, and initiated negotiations with outside carriers to achieve timely settlements. I have a documented track record of strong recovery results, including top billing and multi-million dollar recoveries.
I prioritize customer support and clear communication, assisting claimants and uninsured motorists with documentation retrieval, account access, and payment setup to avoid collection actions. My approach emphasizes analytical research and sound decision-making based on collected data.
I seek to bring my negotiation skills, subrogation expertise, and project-focused mindset to a team that values accuracy, results, and continuous improvement in claims recovery processes.
Experience
Work history, roles, and key accomplishments
Subrogation Specialist
Fleet Response Insurance
Sep 2024 - Present (1 year 5 months)
Conduct investigations and negotiate claim settlements with outside carriers, achieving a 90% negotiation success rate over 12 months and managing policy, appraisal, and invoice reviews for subrogation potential.
AIReviewed and assessed travel insurance policies, provided policy explanations and payment assistance to customers, and ensured coverage met client needs.
AIConducted investigations, analyzed policies and documentation to identify subrogation potential, and supported customers in obtaining required documentation and payment arrangements.
Subrogation Specialist
Latitude Subrogation Services
Mar 2018 - Nov 2020 (2 years 8 months)
Performed investigations and analytical research to determine subrogation potential, negotiated recoveries, and assisted clients with documentation and payment arrangements.
GERepresented GEICO in recovering claim payments through investigations and negotiations, achieving Top 5 payment recovery status and contributing over $4M in recoveries in January 2011.
GEProvided customer support for online account management and recurring credit card payments, submitted DMV notifications, and assisted customers with insurance documentation access.
Education
Degrees, certifications, and relevant coursework
VUVirginia Union University
Bachelor of Science, Finance Economics
Completed a Bachelor of Science program in Finance and Economics with academic recognition on the Dean's List.
Availability
Location
United StatesAuthorized to work in
Job categories
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