@alandean
Commercial Director at ADP who migrated 5,000+ customers to AWS-based payroll platforms with zero service disruption.
United KingdomAt ADP, I led strategy and delivery for next-generation international payroll and HCM platforms. I migrated 5,000+ customers representing $130M ARR to AWS-based platforms with zero service disruption.
At Capita, I was responsible for services P&L, delivery, and customer success across SaaS platforms, and delivered organisational transformation generating £500k+ in annual cost savings. Earlier, I held senior leadership roles at Lumesse and technology and consulting leadership roles at KPMG.
Work history, roles, and key accomplishments
Executive lead for ADP's next-generation international payroll and HCM platforms, accountable for strategy, delivery, and commercial outcomes across multiple regions. Led global engineering and delivery teams of 350+ staff and migrated 5,000+ customers to AWS-based platforms.
Senior leader responsible for services P&L, delivery, and customer success across multiple SaaS platforms serving 22,000+ customers. Delivered organizational transformation generating £500k+ annual cost savings and built a customer success function achieving 75%+ positive ratings.
Led programme governance and delivery for ADP's European iHCM platform. Established PMO and delivery framework for multi-country rollout and supported major enterprise clients including Amazon UK.
Path Intelligence
Jul 2014 - Nov 2015 (1 year 4 months)
Board-level role leading technology, product, and delivery transformation for a VC-backed analytics company.
Lumesse
Jul 2007 - Jun 2014 (6 years 11 months)
Senior executive roles supporting growth from £10m to £120m ARR in PMO, Services, Infrastructure, and Customer Success.
Delivered enterprise transformation, HR systems, and technology strategy programmes across global clients.
Degrees, certifications, and relevant coursework
Bachelor of Commerce, Business and Economics
Bachelor of Commerce in Business and Economics, followed by a Marketing Honours Degree.
Honours Degree, Marketing
Marketing Honours Degree from the University of Natal.
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