Open to opportunities

Alan Cefarin

@alancefarin

I am a digital transformation specialist bridging business and IT to drive process improvement and stakeholder-aligned change.

Slovenia

Message

What I'm looking for

I seek roles where I can bridge business and IT to lead cross-functional transformation projects, solve concrete process challenges, and drive measurable efficiency gains in international, collaborative teams focused on continuous learning.

I am a digital transformation and business improvement specialist with experience bridging business and IT across telecom, technology, and industrial sectors.

I have led SAP-driven transformation projects across 7+ international plant locations, defined and piloted business test cases for S/4HANA, FIORI and FSM, and delivered trainings to ensure operational alignment. I designed 70+ roaming reports and associated KPIs, supported cross-border financial clearing and data analysis, and contributed to automation projects that improved chatbot resolution by +35%.

I am motivated by human and technological transformations, eager to tackle concrete challenges, and continuously learn while driving measurable efficiency and innovation in cross-functional, multinational teams.

Experience

Work history, roles, and key accomplishments

Current

Business Transformation Consultant

Current

TCR International

Oct 2023 - Present (1 year 10 months)

Led SAP-driven transformation projects across Purchasing, Logistics, Warehouse, and Operations in 7+ international plants, defining and piloting business test cases to ensure adoption of SAP S/4HANA, FIORI, and FSM. Delivered trainings and streamlined workflows to bridge IT and business, improving process efficiency.

FIORI Business Analysis Process Optimization Project Management Training Stakeholder Management

Roaming Services Analyst

Vodafone

Sep 2022 - Sep 2023 (1 year)

Designed 70+ roaming traffic reports and defined 3–6 KPIs per report, enabling cross-border data analysis and financial clearing with stakeholders. Applied telecom expertise in number portability and authentication to improve reporting accuracy.

Roaming Reporting KPIs Data Analysis Number Porting Number Authentication Syniverse

Analyst, Southeast Europe Division

OECD

Jan 2022 - Jul 2022 (6 months)

Conducted qualitative and quantitative analysis of public institutional reports and delivered recommendations on investment practices to improve clarity and stakeholder decision-making. Ensured analytical accuracy and clear communication of findings.

Quantitative Analysis Policy Analysis Report Writing Investment Recommendations

Infrastructure Project Associate

SAP

Oct 2019 - Sep 2021 (1 year 11 months)

Supported automation projects that improved resolution rates, increasing chatbot effectiveness by 35%, and created training processes from user logs and stakeholder feedback. Assisted with system enhancements and enablement to improve user experience.

Automation)Training Development System Enhancements Process Improvement