Jure Kolar

Lead product, customer, and operational analytics for global workforce, payroll, and employment solutions. Define KPI frameworks and build scalable reporting and data models using SQL, Python, dbt, and cloud data platforms.

Led product and customer analytics across the SaaS customer lifecycle, from activation and engagement through retention, churn risk, and expansion. Built customer health, engagement, churn, upgrade-opportunity, and days-to-activation models to support Product, Customer Success, Sales, and Marketing decisions.

Analyzed and optimized business processes supporting electricity wholesale trading operations. Led analytical and process-improvement projects involving new trading functionality, data integrations, and automation.

Developed predictive models for customer churn and company liquidation risk; contributed to business credit-scoring systems for Eastern European markets using Python and R. Built SQL/Tableau reporting infrastructure and executive dashboards, and delivered ad-hoc analysis for business stakeholders.

Maintained enterprise data warehouse and reporting processes and built analytical applications for treasury and financial operations. Developed SQL, Excel/VBA, and .NET automation solutions for banking back-office and analytics workflows.

Diploma in Computer and Information Science from the University of Ljubljana, completed in 2011.