Open to opportunities

Alan Borges

@alanborges

Message

I coach business owners to grow sales, profit, leadership capability and operational performance.

Australia

Message

What I'm looking for

I'm looking to help business owners and multi-site operators improve sales, profit, leadership and execution through practical coaching, clear accountability and scalable systems.

I've coached business owners across franchising and service businesses for more than 10 years, helping clients lift like-for-like sales by up to 21% through practical sales, pricing, marketing, recruitment and operations guidance.

Through Alan Borges Pty Ltd and as Co-Founder of The Healthy Diary, I've owned P&L, pricing, marketing and team performance, while delivering coaching programs with 98% client satisfaction and 96% program adherence. I've also led multi-site business performance and leadership programs for Nando's, Mad Mex, Zeus Street Greek, Zambrero and Grill'd.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder & Director

Current

The Healthy Diary

Jan 2018 - Present (8 years 8 months)

Co-founded and ran a coaching business focused on mindset, performance and behaviour change, generating $1.47M in trading income and $197,265 in cumulative net profit across 42 months. Delivers weekly group coaching, one-to-one sessions and live Q&A with 98% client satisfaction and 96% program adherence.

Business Coaching Group Coaching P&L management Pricing Marketing Onboarding Content Design Process Improvement

Current

Business Coach

Current

Alan Borges Pty Ltd

Jul 2015 - Present (11 years 2 months)

Provides one-to-one and group coaching to business owners, lifting like-for-like sales by 21% and building leadership capability across multi-site networks. Coaches business owners in the $2M to $5M revenue range on profit, team and growth strategy.

Business Coaching Group Coaching Business Advisory Sales Strategy Marketing Strategy Pricing Recruitment Operations Financial Statements Cash Flow P&L management Training Facilitation Leadership Management KPI Dashboards Microsoft Word

Business Coach

Nando's

Jun 2021 - May 2022 (11 months)

Coached business owners across multi-site portfolios to hit sales, profit, compliance and leadership KPIs. Ran business performance reviews and lifted training completion by 31%, safety compliance by 20% and internal promotions by 30%.

Business Coaching Performance Reviews Financial Statements Recruitment Succession Planning Leadership Development Accountability

Regional Business Manager

Mad Mex

Jun 2019 - May 2021 (1 year 11 months)

Co-designed and launched a national leadership development program with 100+ hours of video training, growing sales from $240K to $360K per week across 12 locations. Coached business owners on sales strategy, pricing and operational efficiency, lifting customer average spend from $17 to $26.

Leadership Development Sales Strategy Pricing Operational Efficiency Coaching

National Business & Operations Manager

Zeus Street Greek

Feb 2019 - Jun 2019 (4 months)

Drove consistent implementation of national strategy, achieving a 15% improvement in operational compliance. Built a new auditing system measuring adherence to standards, reducing incidents by 30%.

Operations Management Implementation Strategy Audit Compliance Onboarding

State Business Manager

Zambrero

Dec 2015 - Feb 2019 (3 years 2 months)

Managed business operations and profitability across 10 franchise locations, keeping owners aligned to strategic goals. Coached franchisees on cost control, margins, team leadership and performance management.

Business Operations Profitability Management Franchise Management Coaching Cost Control Margin Team Leadership Performance Management

Implementation Training Consultant

Grill'd

Jan 2015 - Nov 2015 (10 months)

Developed and published systems and processes that streamlined business operations across the network. Created and launched the first online Operations Manual used across company networks.

Systems Development Process Improvement Operating Manual Training

Area Development Manager

Grill'd

Jul 2012 - Dec 2014 (2 years 5 months)

Owned P&L metrics across multiple sites, improving cost of goods, labour outcomes and volume growth. Attracted and recruited talent aligned with brand values and hosted employee inductions.

P&L management Recruitment Training Operational Leadership