Himalayas logo
TK
Open to opportunities

Troy Kelly

@troykelly

Senior retail and operations leader driving profitable food and franchise growth.

Australia
Message

What I'm looking for

I seek senior operational leadership in food retail or franchised networks where I can drive transformation, P&L growth, franchise engagement and implement scalable food strategies.

I am a senior operations and retail leader with extensive experience across food retail, petrol/convenience, hotel and QSR sectors, delivering measurable commercial outcomes and franchise engagement.

I have led national teams, full P&L accountability to EBIT, and major transformation projects including brand consolidation and food strategy rollouts in partnership with BCG and McKinsey.

Key achievements include delivering record EBITDA improvements during COVID-19, executing a brand consolidation that improved cash by $2.5M, reducing occupancy costs by $1.5M, and generating significant revenue from early adopter channels.

I lead with values-based leadership, strong stakeholder management, and a proven track record in change management, operational improvement, food safety and franchise profitability.

Experience

Work history, roles, and key accomplishments

RZ

General Manager

Retail Zoo

Jan 2016 - Apr 2021 (5 years 3 months)

Oversaw multi-brand operations and full P&L accountability across company stores and franchise networks, delivered brand consolidation, profitability improvements and major store opening programmes.

Education

Degrees, certifications, and relevant coursework

Victoria University logoVU

Victoria University

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce program focusing on business and commercial skills.

The Coaching Institute logoTI

The Coaching Institute

Certificate IV in Coaching, Coaching

Completed a Certificate IV in Coaching at The Coaching Institute focused on coaching fundamentals and practice.

The Coaching Institute logoTI

The Coaching Institute

Master Practitioner NLP, Neuro-Linguistic Programming

Completed a Master Practitioner NLP program covering advanced neuro-linguistic programming techniques.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Troy Kelly - General Manager - Retail - Cater Care | Himalayas