Open to opportunities

Akim Kuluks

@akimkuluks

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Customer-focused business professional blending sales and e-commerce operations.

Finland

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What I'm looking for

I’m looking to grow in customer service and sales, ideally with opportunities for remote work. I want a professional team where I can deliver excellent customer experiences, manage inquiries and orders, and contribute to smooth daily operations.

I’m a motivated, customer-oriented business professional with experience across customer service, sales, and e-commerce operations. I build lasting customer relationships through clear communication, a positive attitude, and consistent delivery of excellent customer experiences.

In fast-paced environments, I handle customer inquiries, support daily operations, and help maintain strong store and e-commerce presentation. From assisting orders and product questions to managing e-commerce administration and transaction details, I stay reliable, adaptable, and eager to contribute—especially in customer service, sales, and remote work opportunities.

Experience

Work history, roles, and key accomplishments

Customer Service & E-commerce Assistant

Marjapuoti

Dec 2025 - Mar 2026 (3 months)

Managed customer orders to ensure accurate order fulfillment and provided personalized customer service and support. Supported e-commerce administration and order processing while maintaining customer records and transaction information to build long-term customer relationships.

Order Management E Commerce Administration Order Processing Customer Service Customer Support

Sales & Customer Service Representative

Snus Supply

Feb 2025 - May 2025 (3 months)

Presented products and services to potential customers while developing and maintaining strong customer relationships. Managed and updated e-commerce operations and supported customers with inquiries and product information while maintaining product visibility and store presentation.

Sales Support Customer Relationship Management E Commerce Operations Product Communication Skills Customer Experience

Customer Service Assistant

Rax Kamppi

Feb 2024 - May 2024 (3 months)

Delivered high-quality customer service in a fast-paced restaurant environment by assisting customers with orders and product inquiries, maintaining cleanliness standards, and ensuring customer satisfaction. Built positive customer relationships through professional communication and supported daily operations.

Customer Service Order Inquiries Customer Satisfaction Communication Skills

Education

Degrees, certifications, and relevant coursework

Omnia (Leppävaara)

Vocational Qualification in Business, Business

2024 - 2026

Pursuing a Vocational Qualification in Business with studies in customer service, sales and marketing, business operations, and digital commerce (Jan 2024–Apr 2026).