Akhilesh Mishra
@akhileshmishra
Sales Operations leader driving partnerships, portfolio growth, and data-led commercial performance.
What I'm looking for
I am a results-driven Sales Operations professional with 5+ years of experience across FinTech, banking, and digital marketing, focused on strategic partnerships, portfolio management, and operational efficiency. I leverage tools like Salesforce, SAP ERP, Tableau and SQL to turn data into actionable insights that improve sales productivity and compliance.
My track record includes leading multi-channel sales strategies, onboarding large volumes of customers and partners, and building automated reporting systems that cut reporting time and optimize ROI. I have driven double-digit growth, reduced CPA, and improved client conversion through A/B testing and targeted digital strategies.
I seek to contribute my strategic execution, stakeholder management, and analytical skills to a stable organization where measurable growth, operational rigor, and collaborative cross-functional delivery are valued.
Experience
Work history, roles, and key accomplishments
Sales & Marketing Agent
Concentrix
Aug 2024 - Aug 2025 (1 year)
Executed and optimized digital marketing campaigns for 150+ SMEs across EMEA, driving 125% quarterly business growth and reducing CPA by 35% through funnel improvements and strategic spend allocation.
Assistant Area Manager
SBI Card and Payment Services Ltd
Apr 2021 - Dec 2021 (8 months)
Led multi-channel credit card sales across 70+ channels achieving 110%+ monthly growth, sourcing 1,500+ customer applications monthly and improving retention by 30% via digital processes and quality checks.
Deputy Manager
HDFC Bank
Mar 2020 - Apr 2021 (1 year 1 month)
Managed BNPL instalment portfolios across 50+ partners, achieving 110% of monthly sales targets and onboarding 1,200+ customers monthly while expanding channel onboarding by 50% and ensuring credit risk and compliance controls.
Assistant Manager
Bajaj Finserv
Jul 2018 - Feb 2020 (1 year 7 months)
Drove digital and trade finance across 30+ dealer channels, achieving 150%+ of monthly targets and onboarding 1,000+ customers monthly while increasing channel onboarding by 70% and improving reconciliation and portfolio quality.
Management Trainee
Tata Capital Finance Ltd
May 2017 - Jul 2018 (1 year 2 months)
Pioneered unsecured loan sourcing campaigns achieving 100%+ monthly revenue targets (monthly revenue > €242,500) while ensuring KYC compliance and building customer acquisition and training strategies.
Education
Degrees, certifications, and relevant coursework
IU International University
Master of Business Administration, Business Operations & Marketing
2022 - 2024
MBA in Business Operations and Marketing focusing on operations management and marketing strategy, completed in 2024.
Asian Business School
Post-Graduate Diploma in Management, Marketing and Human Resource Management
2015 - 2017
Post-Graduate Diploma in Management with concentrations in Marketing and Human Resource Management completed between 2015 and 2017.
Oxford Business College
Executive Diploma, International Business
Executive Diploma in International Business completed in 2017, covering international business practices and cross-border commercial strategy.
Sikkim Manipal University
Bachelor of Commerce, Commerce
2012 - 2015
Bachelor of Commerce degree completed from 2012 to 2015 with foundational coursework in commerce and finance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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