Open to opportunities

Akbar Rizkia

@akbarrizkia

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B2B service-focused digital marketer driving growth through data, CRM, and campaign strategy.

Indonesia

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What I'm looking for

I seek roles at service-focused companies where I can drive growth through CRM, campaigns, product-market fit, and process automation, with collaborative teams and clear impact.

I am a B2B service professional and digital marketer who thrives on web marketing strategy, structured thinking, and a big-picture business view. I enjoy analyzing data, building systems, and crafting strategies that help businesses run smoother and achieve goals efficiently.

In my recent roles I have managed client portfolios, led cross-functional teams, and developed products and campaigns from awareness through conversion. At Golden English Course I supported revenue growth, improved client acquisition, and maintained ads performance and budgets.

I have hands-on experience across omnichannel campaigns, ads strategy, database management, social media planning, event management, and client relationship building. I automated sales and back-office processes that saved time and consistently drove results.

I focus on service-based companies and am open to freelance projects and networking opportunities. I aim to design practical steps from strategy to execution to deliver measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Golden English Course

May 2024 - Present (1 year 4 months)

Manage B2B English training and test programs, growing client acquisitions 150% in 9 months and building relationships with over 50 clients to increase revenue and sales conversion.

B2B Sales Account Management CRM Campaign Management Revenue Growth Team Leadership Marketing Analytics

Program Lead

Qothrunnadaa Learning Centre

Jan 2025 - Jul 2025 (6 months)

Led student enrollment and retention initiatives, achieving 90% retention and activating CRM processes while managing a team of six to meet program targets.

Program Management CRM Team Management Performance Tracking

Head of Digital Marketing

Qothrunnadaa Learning Centre

Oct 2024 - Jul 2025 (9 months)

Activated Instagram channel and referral program, generating over 10k new leads via lead magnets in four months and building an affiliator community to drive growth.

Digital Marketing Lead Generation Social Media Strategy Referral Programs Growth Marketing Community Building

Digital Marketing Specialist

Qothrunnadaa Learning Centre

May 2024 - Sep 2024 (4 months)

Focused on lead magnet creation, database management, and copywriting to drive lead capture and nurture activities for educational programs.

Lead Magnets Database Management Copywriting Email Marketing Lead Nurturing Analytics Content Strategy

Salesperson

Global Mobility Service Inc.

May 2024 - Jul 2024 (2 months)

Performed sales activities to support mobility services over a short-term engagement, focusing on client outreach and lead conversion.

Sales Sales Outreach Lead Conversion Negotiation Relationship Building

Event Organizer Crew

Freelance

Apr 2021 - Jul 2024 (3 years 3 months)

Supported event preparation and logistics, prepared client proposals, managed schedules and budgets, and coordinated vendors for multiple events over three years.

Event Planning Vendor Management Budgeting Proposal Writing Logistics Timeline Coordination Client Communication

Business Development

Golden English Course

Sep 2023 - May 2024 (8 months)

Developed in-company and school training services, prospected B2B/B2G partnerships, and authored IT requirement documents to support business process migration to apps.

Partnership Development Prospecting Requirements Gathering Sales Enablement Cross Functional Collaboration Documentation

Academic Evaluator

Golden English Course

Aug 2022 - Aug 2023 (1 year)

Observed and assessed ~15 classes weekly using curriculum rubrics, processed student feedback, and delivered observation reports to ensure teaching quality and improved learning outcomes.

Educational Assessment Quality Assurance Reporting Curriculum Evaluation

Academic Administrator

Golden English Course

Aug 2022 - Aug 2023 (1 year)

Managed CRM-driven customer feedback (200–300 first-session; 100–200 mid-session monthly), improved personalized follow-ups, and developed in-company training products across 20+ classes annually.

CRM Management Customer Feedback Analysis Product Development Customer Satisfaction Process Improvement Data Analysis

Store Manager

Doctor Brewers Coffee

Dec 2020 - Dec 2021 (1 year)

Ran daily operations including sales, finance, production, HR, and training; prepared monthly financial reports and set KPI targets to drive business performance.