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Omosomi Hassan

@omosomi_assist

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Tech-Savvy Virtual Assistant for Startups & Growing Teams (Admin • Ops • CRM • Automation Support • Documentation)

Nigeria

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What I'm looking for

I am looking for a remote role supporting growing teams where I can apply Admin skills, CRM and AI/no-code automation to streamline operations, improve client experience, and drive measurable efficiency gains.

I am a detail-oriented Virtual Administrative Assistant and Digital Operations Specialist with experience supporting remote teams, optimizing workflows, and implementing automation across CRM, scheduling, customer support, and operational processes.

I have designed and managed automation using Zapier, Make.com, n8n, AI assistants, and CRM workflow builders, driving outcomes such as a 45% reduction in turnaround time, 40% reduction in manual workload, and client satisfaction above 90%.

I seek to support fast-growing businesses with administrative excellence, customer support, and AI-powered workflow optimization, bringing strengths in CRM management, remote team coordination, process documentation, and operational reporting.

Experience

Work history, roles, and key accomplishments

Virtual Administrator

Mirola Cleaning Services

Jan 2025 - Jun 2025 (5 months)

Directed virtual operations for a U.S. cleaning company, implementing CRM and automated workflows that improved efficiency by 40% and streamlined scheduling, invoicing, and team coordination across time zones.

CRM Management Zapier Workflow Automation Scheduling Team Coordination Customer Support

Sales & Customer Engagement Assistant

Joja Ventures

Jan 2019 - Dec 2024 (5 years 11 months)

Supported retail sales and customer engagement for a family business, improving reorder rates with a basic customer tracking system and resolving client inquiries to sustain revenue growth.

Customer Support Inventory Management Sales Operations Client Relations Reporting

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Science, Physiology

2019 - 2024

Grade: Second-Class Honours: Upper Division

Completed a Bachelor of Science in Physiology with Second-Class Honours (Upper Division), focusing on coursework and practical studies in human physiology over a five-year program.