Ajong Frank

I am a bilingual (English/French) customer service and logistics professional with hands-on experience in mail and shipment support, email and chat support, and escalation handling. I combine strong communication skills with practical knowledge of customer orientation and company policies.

I hold a Higher National Diploma and am pursuing a Bachelor's degree in Logistics and Transport Management, which complements my practical customer-facing training at MTA TXL SA. I am adept at assisting customers with shipments, registrations, and informing them about services and promotions.

My strengths include strong organizational skills, the ability to prioritize workload under pressure, fast learning of computer tools such as Microsoft Word, and solid analytical and online research abilities. I take a patient, goal-oriented approach and work well in team settings.

I seek roles where I can contribute to operational success and customer satisfaction while continuing professional growth, mentorship, and community involvement.