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Aiwerioghene faith

@aiwerioghenefaith

Customer Service Representative at CARE POINT SUPERSTORES, handling enquiries and following up on customer concerns.

At CARE POINT SUPERSTORES, I handled customer enquiries, product information requests, complaints, and service issues. I also followed up on customer concerns and maintained accurate customer and product information.

At SUSZY DESIGNS, I supported day-to-day business activities, customer communication, documentation, and administrative tasks. I’m developing practical data analysis skills through a Coursera course and a sales data practice project using Excel and Google Sheets.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Care Point Superstores

Jul 2025 - Dec 2025 (5 months)

Handled customer enquiries, product information requests, complaints, and service issues promptly and professionally. Supported daily customer-service operations while maintaining accurate customer and product information.

Customer Service Client Communication Problem Solving Microsoft Office Google Workspace Data Entry Documentation

Administrative & Customer Support Assistant

Suszy Designs

Aug 2022 - Nov 2023 (1 year 3 months)

Supported day-to-day business activities, customer communication, documentation, and routine administrative tasks. Kept business information and records organized and followed up on outstanding customer or operational requests.

Administrative Support Customer Support Microsoft Office Google Workspace Documentation Records Management Task Follow Up

Education

Degrees, certifications, and relevant coursework

Enugu State University of Science and Technology

Bachelor's Degree, Public Administration

2023 -

Pursuing a Bachelor's degree in Public Administration, expected to graduate in 2027.

Coursera

Data Analysis, Data Analysis

Currently taking a Data Analysis course, developing practical skills in data organization, analysis, interpretation, spreadsheets, and data handling for decision-making.